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美国国家公共电台 NPR--Biden administration steps up protection against student loan forgiveness scams

时间:2023-09-06 12:00来源:互联网 提供网友:nan   字体: [ ]
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Biden administration steps up protection against student loan forgiveness scams

Transcript1

The Biden administration is increasing its efforts to fight scams aimed at taking advantage of borrowers applying for its expansive student loan forgiveness plan, senior administration officials announced Wednesday.

The administration's forgiveness program will cancel up to $20,000 in student loan debt for borrowers making less than $125,000 or $250,000 for households. The plan, which is projected to cost $400 billion, could benefit as many as 40 million Americans.

Since the relief was announced in August, the administration has released very little concrete information about what the application will look like or when it will be released. That vacuum has created an opportunity for scammers: As NPR reported last month, some borrowers have already encountered student loan relief scams and misinformation in text messages, phone calls and emails, and experts say it's getting worse.

"This Biden forgiveness thing is Christmas, Thanksgiving and the Fourth of July all rolled into one for the scammers," says Betsy Mayotte, the president of the Institute of Student Loan Advisors2, a nonprofit that offers free counseling to borrowers.

"The release they did today is a great step," Mayotte added. "There's only two things we can do as a community [to prevent fraud]. One is to educate borrowers and the other is enforcement."

The administration is aiming to do both.

In order to hold scammers accountable, the administration plans to increase collaboration3 between the Department of Education and other federal agencies, including the Federal Trade Commission and the Consumer Financial Protection Bureau. The administration will also share scam complaints with states more frequently, so state attorneys general can act faster to stop scams in their own jurisdictions4, and plans to partner with social media influencers on a public awareness5 campaign.

"It's an all-government approach, because what we know is it's already happening, that there are evil people who will be trying to use a program like this, that's trying to help people, and run their own frauds and scams to somehow get money or personal information about people," says Richard Cordray, the chief operating officer of Federal Student Aid, a branch of the Education Department.

"What we're trying to do here is to get as much relief as possible to the hard working former students who deserve this relief," Cordray added. "We're moving at warp6 speed to get the application and the process going here."

Student loan forgiveness was ripe for fraud well before the Biden administration's sweeping7 plans to cancel debt. According to a July report from the Tech Transparency Project, more than 10% of Google ads that popped up in searches related to student loan forgiveness were fraudulent. And in the last year and a half, the FTC has reached nearly $30 million in settlements for borrowers who were falsely promised relief on their student loan payments.

The administration's efforts to stop these types of scams fall heavily on the shoulders of borrowers themselves: Much of the announced plans focus on increasing efforts to educate the public on how to catch and report scams on their own.

"You are your own best protection against scammers," says Cordray, who was also formerly8 the director of the CFPB.

The White House also released a "Do's and Don'ts" tip sheet. Among the tips included:

Don't pay anyone who promises loan forgiveness. The application will be free.

Don't give anyone personal account information for the Federal Student Aid website. The Education Department and federal student loan servicers will not call or email asking for that information.

Don't give personal or financial information over the phone to a caller that's unfamiliar9. When in doubt, borrowers should hang up and call their loan servicer directly.

The administration urged borrowers to sign up to be notified when the application is available, to make sure their loan servicers have their current contact information and to report any scams they encounter to the FTC.

This month, the application window for student debt relief will open.

Learn more about the steps you should take ahead of time, and how to avoid student debt relief scams. pic.twitter.com/76ERkrvEAr

— The White House (@WhiteHouse) October 5, 2022

One way to avoid scam vulnerability in the first place would be to release more specific information on what the forgiveness application will look like or when to expect it.

"One of the most critical ways to prevent scams and protect borrowers from being taken advantage of is developing a clear, simple, and secure site for borrowers to apply for debt relief and have the most up to date information from trusted sources," the administration wrote in a fact sheet outlining their efforts to combat scams.

But in a briefing Wednesday, senior administration officials would not provide any more concrete details on when the application will go live or what the process will look like.

Mayotte says releasing the application might not actually be all that helpful in preventing bad actors.

"In one way, it'll help," she says. "But if I know the scammers, they'll use that as an opportunity too: 'The application's out. You have to hurry. Time is short. Now that the applications are out, let us help you to make sure you don't miss it.' So it's a catch-22."


点击收听单词发音收听单词发音  

1 transcript JgpzUp     
n.抄本,誊本,副本,肄业证书
参考例句:
  • A transcript of the tapes was presented as evidence in court.一份录音带的文字本作为证据被呈交法庭。
  • They wouldn't let me have a transcript of the interview.他们拒绝给我一份采访的文字整理稿。
2 advisors 9c02a9c1778f1533c47ade215559070d     
n.顾问,劝告者( advisor的名词复数 );(指导大学新生学科问题等的)指导教授
参考例句:
  • The governors felt that they were being strung along by their advisors. 地方长官感到他们一直在受顾问们的愚弄。 来自《现代汉英综合大词典》
  • We will consult together with advisors about her education. 我们将一起和专家商议她的教育事宜。 来自互联网
3 collaboration bW7yD     
n.合作,协作;勾结
参考例句:
  • The two companies are working in close collaboration each other.这两家公司密切合作。
  • He was shot for collaboration with the enemy.他因通敌而被枪毙了。
4 jurisdictions 56c6bce4efb3de7be8c795d15d592c2c     
司法权( jurisdiction的名词复数 ); 裁判权; 管辖区域; 管辖范围
参考例句:
  • Butler entreated him to remember the act abolishing the heritable jurisdictions. 巴特勒提醒他注意废除世袭审判权的国会法令。
  • James I personally adjudicated between the two jurisdictions. 詹姆士一世亲自裁定双方纠纷。
5 awareness 4yWzdW     
n.意识,觉悟,懂事,明智
参考例句:
  • There is a general awareness that smoking is harmful.人们普遍认识到吸烟有害健康。
  • Environmental awareness has increased over the years.这些年来人们的环境意识增强了。
6 warp KgBwx     
vt.弄歪,使翘曲,使不正常,歪曲,使有偏见
参考例句:
  • The damp wood began to warp.这块潮湿的木材有些翘曲了。
  • A steel girder may warp in a fire.钢梁遇火会变弯。
7 sweeping ihCzZ4     
adj.范围广大的,一扫无遗的
参考例句:
  • The citizens voted for sweeping reforms.公民投票支持全面的改革。
  • Can you hear the wind sweeping through the branches?你能听到风掠过树枝的声音吗?
8 formerly ni3x9     
adv.从前,以前
参考例句:
  • We now enjoy these comforts of which formerly we had only heard.我们现在享受到了过去只是听说过的那些舒适条件。
  • This boat was formerly used on the rivers of China.这船从前航行在中国内河里。
9 unfamiliar uk6w4     
adj.陌生的,不熟悉的
参考例句:
  • I am unfamiliar with the place and the people here.我在这儿人地生疏。
  • The man seemed unfamiliar to me.这人很面生。
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TAG标签:   美国新闻  英语听力  NPR
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