最In导购口语 第205期:售后服务(1)

Conversation 1

A: I think it's a good buy. But what if there should occur some mechanical problem? Do you have a warranty¹ for this?

A：这件货物很好，但如果用后出现机械问题怎么办？这有没有保修？

B: Yes, it has one-year guarantee. We have after service centers. There is no charge for all repairs during the warranty period. It covers both service and parts.

B：有的，这货物有一年保修期。我们有售后服务中心，保修期内一切修理免费，包括维修服务及零件更换。

A: Is after service possible in F.T. District?

A：在F.T.区右手否服务吗？

B: Yes,of course.We have three centers in F.T.We have qualified² technicians at each of our service centers.If any trouble arises,we can deal with it promptly³.

B:当然有，我们在 F.T.区有三家服务中心。我们每家服务中心都有合格的技师。如有任何故障，我们可以及时处理。

1 warranty   

n.担保书，证书，保单

参考例句：

• This warranty is good for one year after the date of the purchase of the product.本保证书自购置此产品之日起有效期为一年。
• As your guarantor,we have signed a warranty to the bank.作为你们的担保人，我们已经向银行开出了担保书。

2 qualified   

adj.合格的，有资格的，胜任的，有限制的

参考例句：

• He is qualified as a complete man of letters.他有资格当真正的文学家。
• We must note that we still lack qualified specialists.我们必须看到我们还缺乏有资质的专家。

3 promptly   

adv.及时地，敏捷地

参考例句：

• He paid the money back promptly.他立即还了钱。
• She promptly seized the opportunity his absence gave her.她立即抓住了因他不在场给她创造的机会。