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2016年ESL之日常生活 01 Cancelling a Service

时间:2016-02-14 05:59来源:互联网 提供网友:nan   字体: [ ]
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ESL Podcast 1171 – Cancelling a Service 

Diana: You’ve reached customer service for Bully1 Services. How may I help you today? 

Phillip: I’d like to cancel my service. 

Diana: Why do you want to cancel? 

Phillip: I’m switching to another company with cheaper services. I’m no longer under contract so there should be no early- termination penalties. 

Diana: Let’s take a look at your account. I’m sure we can make you an offer so you won’t want to discontinue service. 

Phillip: I’ve made up my mind. I just want to cancel. 

Diana: As a customer service rep, it’s my job to find a way to retain you as a valued customer. Please bear with me, sir. 

Phillip: Really, I’m not interested in any offers you can make. No high- pressure tactics are going to work with me, so please just cancel my service. 

Diana: Please, sir, be reasonable. I’m trying to work with you so you won’t miss out on our great deals. If you sign a new two-year contract or set up auto-pay, I can offer you… 

Phillip: I’m not interested. I want to cancel – now! 

Diana: Just let me tell you about these three plans that are available to you at a lower price. I know that deep down you don’t really want to cancel your service. 

Phillip: I do want to cancel my service and I want to do it right now! 

Diana: Sir, please! You’re being a little pushy2

Phillip: I’m being a little pushy?! 

Script by Dr. Lucy Tse 


点击收听单词发音收听单词发音  

1 bully bully     
n.恃强欺弱者,小流氓;vt.威胁,欺侮
参考例句:
  • A bully is always a coward.暴汉常是懦夫。
  • The boy gave the bully a pelt on the back with a pebble.那男孩用石子掷击小流氓的背脊。
2 pushy tSix8     
adj.固执己见的,一意孤行的
参考例句:
  • But she insisted and was very pushy.但她一直坚持,而且很急于求成。
  • He made himself unpopular by being so pushy.他特别喜欢出风头,所以人缘不好。
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TAG标签:   ESL英语  日常生活
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