【驾车】叫来保险公司-Calling the Insurance Company

A: How may I help you?

B: I need to ask you something about my insurance.

A: What's your question?

B: Did you make any changes to my insurance?

A: What kind of changes are you referring to?

B: My premium¹ isn't the same.

A: Is there a problem with your premium?

B: Did you guys raise my premium?

A: Yes, we did go up on the premiums².

B: Why wasn't I told of this change?

A: I apologize, and next time we will make sure to let you know.

B: I'd appreciate that.

1 premium   

n.加付款；赠品；adj.高级的；售价高的

参考例句：

• You have to pay a premium for express delivery.寄快递你得付额外费用。
• Fresh water was at a premium after the reservoir was contaminated.在水库被污染之后，清水便因稀而贵了。

2 premiums   

n.费用( premium的名词复数 )；保险费；额外费用；（商品定价、贷款利息等以外的）加价

参考例句：

• He paid premiums on his life insurance last year. 他去年付了人寿保险费。 来自《现代英汉综合大词典》
• Moves are afoot to increase car insurance premiums. 现正在酝酿提高汽车的保险费。 来自《简明英汉词典》