英语笑话听力+文本：Computer problem电脑问题

Computer problem
电脑问题

I had been doing Tech Support for Hewlett-Packard's DeskJet division¹ for about a month when I had a customer call with a problem I just couldn't solve. She could not print yellow. All the other colors would print fine, which truly baffled² me because the only true colors are cyan, magenta³, and yellow. I had the customer change ink cartridges，delete and reinstall the drivers. Nothing worked. I asked my coworkers for help; they offered no new ideas. After over two hours of troubleshooting, I was about to tell the customer to send the printer in to us for repair when she asked quietly, "Should I try printing on a piece of white paper instead of yellow paper?"

我在惠普公司打印机部做技术支持工作已经有一个月了，有一天我接到一位客户的电话，她的问题我没办法解决。她的问题是：打印机不能打出来黄色，但是其它颜色都正常。这让我觉得很纳闷，因为三原色就是蓝、红、黄。我建议客户更换墨盒、删了驱动程序然后重新安装，但是都没有效果。我咨询同事们，他们也不知道该怎么办。经过两个多小时的交涉，我打算让客户把打印机寄给我们，这时候她平静地说了一句：“我是不是应该把这张黄纸扔了换一张白纸再打印试试。”
 

1 division   

n.区分，分开，除法，公司，部门，师(军队里)

参考例句：

• Have you learnt division?你学会除法了吗？
• The division commander ordered that we start the attack before dawn.师长令我们在拂晓前发起攻击。

2 baffled   

adj.带有障板的，阻挡的v.使困难，使为难( baffle的过去式和过去分词 )

参考例句：

• The question baffled me completely and I couldn't answer it. 这个问题把我彻底难倒了，我答不出来。 来自《简明英汉词典》
• Her question has baffled me. 她的问题把我难倒了。 来自《现代汉英综合大词典》

3 magenta   

n..紫红色（的染料）；adj.紫红色的

参考例句：

• In the one photo in which she appeared, Hillary Clinton wore a magenta gown.在其中一张照片中，希拉里身着一件紫红色礼服。
• For the same reason air information is printed in magenta.出于同样的原因，航空资料采用品红色印刷。