旅游口语情景对话 第205天:如何抱怨饭店服务不周

 　　A: Can you tell me what's wrong, sir?

　　您能告诉我有什么不妥吗，先生？

　　B: The service¹ is too slow and the dishes² are served³ cold.

　　服务速度太慢了，菜都凉了。

　　A: I see. I'll report⁴ to the manager⁵.

　　我明白了。我会向经理汇报的。

　　A: Is everything to your satisfaction⁶?

　　您对饭菜满意吗？

　　B: Yes, all the food was⁷ delicious⁸ except⁹ that there is too much salt in the soup.

　　是的，除了汤太咸之外，所有事物都不错。

　　A: I'm so sorry for that. I'll take it to the kitchen and get you another one, if you like.

　　真对不起，如果您愿意，我拿到厨房再给您换一下。

1 service   

n.服务，公务部门，服役；vt.维护，保养

参考例句：

• The service in this hotel goes from bad to worse. 这个旅店的服务每况愈下。
• If I can help you,I am at your service.要是我能帮忙的话，我愿为你效劳。

2 dishes   

n.盘( dish的名词复数 )；餐具；一盘食物；外貌有吸引力的人

参考例句：

• a pile of unwashed dishes 一堆未洗的碟子
• The dishes were many, but they were all poorly cooked. 菜很多，但烧得都不好吃。 来自《简明英汉词典》

3 served   

vt.& vi.serve的过去式v.（为…）服务( serve的过去式和过去分词 )；任（职）；提供；端上

参考例句：

• The meat is served with salad or assorted vegetables. 端上的肉配有色拉或什锦蔬菜。
• The fish is served au naturel, uncooked and with nothing added. 这条鱼是生吃的，未经蒸煮，也没加任何调味品。

4 report   

n.报告，汇报；传说，传阅；v.报告，报到

参考例句：

• We're going to listen to a report this afternoon.今天下午我们要去听报告。
• I shall report to you.我将向你汇报。

5 manager   

n.经理；负责人

参考例句：

• The manager believes in him.经理信任他。
• In our company the manager has the last word.在我们公司经理有最后决定权。

6 satisfaction   

n.满意；满足；乐事，使人满意的原因

参考例句：

• I noticed with great satisfaction that you made great progress.我很满意地看到你取得了很大的进步。
• Looking at a beautiful painting always gives one satisfaction.观看一幅美丽的图画常使人心满意足。

7 was   

v.(is,am的过去式)是，在

参考例句：

• He said he was right.他说他是正确的。
• He was cold and hungry.他又冷又饿。

8 delicious   

adj.美味的，可口的

参考例句：

• The apples are big and delicious.苹果又大又好吃。
• The beer tastes very delicious.这啤酒尝起来很可口。

9 except   

v.除，除外，反对；prep.除了...之外，若不是，除非

参考例句：

• Everybody is here except tom.除了汤姆大家都到了。
• He never came except when he was in trouble. 除非有了困难，他从来不到这里来。