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看病就医篇：正常测试结果(1)
A: Hi, I was wondering if you have my test results in. B: I didnt see anything out of the ordinary, but I want you to log onto our website for a printout of all of the details. A: So, basically, I am OK? B: If there were any major problems, I would a
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看病就医篇：正常测试结果(2)
A: Hello, could you tell me my test results? B: Your results are posted on the website. Just put in your password and you can see the exact numbers. A: Are you saying that all my results were normal? B: We always contact you by phone to come in if th
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看病就医篇：正常测试结果(3)
A: Hi, I think I was supposed to call for my test results today. B: If you go onto our website and put in your password, you can access your test results. A: Are you saying that there werent any problems? B: I will always have you come in for a discu
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看病就医篇：开处方(1)
A: I need to get my prescription filled. B: You may pick it up in twenty minutes. A: If I wanted to, could I have it mailed to me? B: Yes, and you can renew this prescription by phone. A: Are there any special instructions about this medication? B: T
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看病就医篇：开处方(2)
A: I am here to get my prescription filled. B: Your prescription will be ready in twenty minutes. A: Do you ever deliver prescriptions by mail? B: Yes, in fact, you can renew this prescription over the Internet and have it delivered to your home. A:
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看病就医篇：开处方(3)
A: I am dropping off my prescription to get it filled. B: You can come back in twenty minutes, and it will be ready. A: If I couldnt wait, could the prescription be mailed to me? B: Yes, you can have it delivered or filled at any location in our HMO.
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看病就医篇：接待病人(1)
A: Good morning, is this Ryan? B: You are speaking with Ryan. How can I help you? A: Ryan, this is Malia, and I need to call in sick today. B: What seems to be the problem? A: I went hiking and have terrible poison oak. B: When did you get that? A: I
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看病就医篇：接待病人(2)
A: Hi, may I speak to Ryan, please? B: This is Ryan you are speaking with. What can I do for you? A: Hi, Ryan, this is Malia, and I will not be coming to work today. B: What is wrong with you? A: I have really bad poison oak and cant stop itching. B:
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看病就医篇：接待病人(3)
A: Hello, I would like to speak with Ryan. B: This is Ryan. How may I help you? A: Ryan, this is Malia, and I am afraid that I am feeling a bit under the weather. B: Do you know what the problem is? A: I have a horrible rash from poison oak. B: Have
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看病就医篇：讨论检测结果(1)
A: Hi, I was wondering if I could get my test results from the other day. B: Yes, I would like to schedule an appointment for you to come in and talk with me. A: Is something wrong with me? B: No, sometimes the test results arent clear and we need to
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看病就医篇：讨论检测结果(2)
A: Hello, the nurse said that you might have my test results in from the other day. B: I would like for you to come in and talk about a few more tests that I would like to run. A: Does this mean that you have bad news for me? B: I just want to talk t
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看病就医篇：讨论检测结果(3)
A: Hi, the lab said that you would be getting my test results in today. B: I want you to come in and discuss some further tests that I would like to run. A: I think that this is a bad sign. B: For now, I would like to run a few more tests to look int
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看病就医篇：因病不能上课(1)
A: Hi, is this Professor Clarks office? B: This is Professor Clark speaking. A: Hi, this is Kalia from your morning literature class. B: Yes, what can I do for you? A: I had a skydiving accident over the weekend and wont be able to come to school tod
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看病就医篇：因病不能上课(2)
A: Good morning, may I speak with Professor Clark, please? B: You are speaking with Professor Clark. A: Professor, I am Kalia from your morning literature class. B: Yes, how can I help you? A: I ran my car into a tree yesterday and need to miss a few
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看病就医篇：因病不能上课(3)
A: Hello, is this Professor Clark? B: Yes, I am Professor Clark. A: Hello, Professor, this is Kalia, and I am in your literature class on Monday mornings. B: Yes, how are you doing? A: I was partying hard over the weekend, fell down the stairs, and n
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