商务口语天天说 怎样解决纠纷

第一句：Mr. Wang, we haven't got any information about the delivery.

王先生，我们没有得到发言的任何消息。

A: Mr. Wang, we haven't got any information about the delivery.

王先生，我们没有得到发言的任何消息。

B: We are sorry. There's something going wrong.

很抱歉。出了点麻烦。

A: You know our goods are seasonal¹. The delay will bring us great losses.

您知道我们的货物是应季的。延误会给我们带来很大损失。

B: Yes, we know that.

是的，我们知道。

第二句：We should settle the dispute through negotiations² without resorting to legal proceedings³.

我们应该通过谈判来解决纠纷而不是诉诸法律。

A: So we will cancel the order.

所以我们要取消订单。

B: We should settle the dispute through negotiations without resorting to legal proceedings.

我们应该通过谈判来解决纠纷而不是诉诸法律。

A: We will think about it.

我们会考虑的。

 

其他表达法：

当事人申请仲裁应当符合下列条件：（一）有仲裁协议；（二）有具体的仲裁请求和事实、理由；（三）属于仲裁委员会的受理范围。

We prefer to resolve disputes by amicable⁴ conciliation⁵ between two parties.

我们愿意通过友善的和谈来解决双方的争端。

As a matter of fact, most disputes can be settled in a friendly way.

事实上大多数争端是可以通过友好的方式来解决的。

1 seasonal   

adj.季节的，季节性的

参考例句：

• The town relies on the seasonal tourist industry for jobs.这个城镇依靠季节性旅游业提供就业机会。
• The hors d'oeuvre is seasonal vegetables.餐前小吃是应时蔬菜。

2 negotiations   

协商( negotiation的名词复数 )； 谈判； 完成（难事）； 通过

参考例句：

• negotiations for a durable peace 为持久和平而进行的谈判
• Negotiations have failed to establish any middle ground. 谈判未能达成任何妥协。

3 proceedings   

n.进程，过程，议程；诉讼(程序)；公报

参考例句：

• He was released on bail pending committal proceedings. 他交保获释正在候审。
• to initiate legal proceedings against sb 对某人提起诉讼

4 amicable   

adj.和平的，友好的；友善的

参考例句：

• The two nations reached an amicable agreement.两国达成了一项友好协议。
• The two nations settled their quarrel in an amicable way.两国以和睦友好的方式解决了他们的争端。

5 conciliation   

n.调解，调停

参考例句：

• By conciliation,cooperation is established.通过调解，友好合作关系得以确立。
• Their attempts at conciliation had failed and both sides were once again in dispute.他们进行调停的努力失败了，双方再次陷入争吵。