商务口语天天说 怎样写道歉信

第一句: I was very concerned when I received your letter yesterday.

我对昨天你的来信非常关心。

A: I was very concerned when I received your letter yesterday complaining that the central heating¹ system in your new house had not been completed by the date promised.

昨天收到你的来信，抱怨你新家的中央供暖系统未按规定时间装好，对此我非常关心。

B: What's that?

那时候什么？

A: A letter of apology.

一封道歉信。

第二句: We are sorry we cannot send you immediately the catalogue² and price list.

对您所要的目录和价格单，很抱歉不能马上过去。

A: We are sorry we cannot send you immediately the catalogue and price list for which you asked in your letter of March 10.

来信所要的目录和价格单，很抱歉不能马上过去。

B: Why?

为什么？

A: Supplies are expected from the printers in two weeks and as soon as we receive them, we will send you a copy.

印刷商两周后供货，一旦收到，我们将给您寄去一份。

 

其他表达法:

Dear Mr./Ms,

I was very concerned when I received your letter yesterday complaining that the central heating system in your new house had not been completed by the date promised.

1 heating   

n.加热，供暖，暖气装置；adj.加热的，供暖的

参考例句：

• They will install a heating and lighting system in our house.他们将在我们家装上供热供电系统。
• If the pressure is too low,the heating system will act up.如果压力太低，供暖系统就会出毛病。

2 catalogue   

n.目录，总目；vt.编入目录

参考例句：

• The librarian entered a new book in the catalogue.图书管理员把一本新书编入目录。
• The catalogue is under revision.目录册正在修订之中。