英语口语王 想说就说（六）35

Section 10 Making complains 抱怨

Excuse me.I bought the CD here two days ago.It's scratched,and doesn't play properly.

I'm sorry about that, sir.I'll get you another one.

The thing is I've replaced once already.I think it's just a faulty batch¹.

I see.Maybe I can offer you a credit note.

Well.To be honest,that's not much use to me.I'll leave the country tomorrow.I'd really prefer a refund².

OK,sir.I'll see what I can do.

详细解说:

1.It's scrathed and doesn't play properly.

The radio is playing jazz.

I got a record player as a birthday gift.

The CD-Player doesn't play.

Jone plays the piano.

2.I'll get you another one.

I'll exchange it for you.

I'll get you a replacement³.

3.The thing is...

To be honest...

Frankly⁴ speaking...

4.I think it's just a faulty batch.

The cook has just made a batch of cheese cake.

We will deal with the job applicants⁵ in two batches⁶.

5.Maybe I can offer you a credit note.

6.To be honest,that's not much use to me.

Is this book in a use?

His advice is not use at all.

7.To be honest,that's not much use to me.

That's not much use to me,unfortunately.

I'm afraid that's not much use to me.

To be honest,I'm not happy with the offer.

8.I'd really prefer a refund.

Could I please have a refund?

A refund is all I need.

1 batch   

n.一批(组，群)；一批生产量

参考例句：

• The first batch of cakes was burnt.第一炉蛋糕烤焦了。
• I have a batch of letters to answer.我有一批信要回复。

2 refund   

v.退还，偿还；n.归还，偿还额，退款

参考例句：

• They demand a refund on unsatisfactory goods.他们对不满意的货品要求退款。
• We'll refund your money if you aren't satisfied.你若不满意，我们愿意退款给你。

3 replacement   

n.取代，替换，交换；替代品，代用品

参考例句：

• We are hard put to find a replacement for our assistant.我们很难找到一个人来代替我们的助手。
• They put all the students through the replacement examination.他们让所有的学生参加分班考试。

4 frankly   

adv.坦白地，直率地；坦率地说

参考例句：

• To speak frankly, I don't like the idea at all.老实说，我一点也不赞成这个主意。
• Frankly speaking, I'm not opposed to reform.坦率地说，我不反对改革。

5 applicants   

申请人，求职人( applicant的名词复数 )

参考例句：

• There were over 500 applicants for the job. 有500多人申请这份工作。
• He was impressed by the high calibre of applicants for the job. 求职人员出色的能力给他留下了深刻印象。

6 batches   

一批( batch的名词复数 )； 一炉； （食物、药物等的）一批生产的量； 成批作业

参考例句：

• The prisoners were led out in batches and shot. 这些囚犯被分批带出去枪毙了。
• The stainless drum may be used to make larger batches. 不锈钢转数设备可用来加工批量大的料。