银行英语情景口语 第189期:银行卡业务 领卡(1)

 　　IBJ, Jane speaking. 这里是IBJ银行，我是Jane。

　　How can I help you? 我能如何为您效劳？

　　Hello. I'd like to speak to someone regarding¹ my card. 你好。我想找个人谈谈有关我的卡的事情。

　　Sorry, I'm not quite sure if I understand. 对不起，我不能十分肯定是否理解了您的意思。

　　In what way, Sir? Has your card been stolen? 是关于哪方面的，先生？您的信用卡被盗了吗？

　　No, no. Nothing at all like that. 没有，没有。完全不是这样的。

　　It's just that I applied² for a credit³ card with you a while ago,my application was accepted, but I'm still waiting for my card. 只是我之前在你们这里申请过信用卡，我的申请被接受了，但我的卡还没有到啊。

　　Oh, I see, Sir. Well, it does take 5 working days to issue and post the card. 噢，我明白了，先生。嗯，发卡和寄卡的确需要用5个工作日的时间。

　　Yes, my application was accepted last Friday. 是呀，我的申请是上星期五通过的。

　　Now it's Wednesday, that's more than 5 days. 现在是星期三，超过5天了。

　　Sorry, Sir, but it's 5 working days. 对不起，先生，是5个工作日。

　　This does not include weekends, so your card should be with you later this week. 不包括周末，所以您的信用卡应在本周晚些时候到您那里。

　　Of course! How silly of me! Yes, 5 working days would mean this Friday, at the earliest. 当然啦！我真笨！是呀，5个工作日最早也得到本周五啊。

　　I see. I'm sorry to trouble you. 我明白了。很抱歉麻烦你了。

　　It's no trouble at all, Sir. 一点儿都不麻烦，先生。

　　Is there anything else I can help you with today? 我今天还有什么可以帮您的吗？

　　Nothing, thanks. I again apologise for the misunderstanding, bye for now. 没有了，谢谢。我为我的误解再一次道歉啦，再见。

1 regarding   

prep.关于，至于；就…而论，在…方面

参考例句：

• Regarding John,I will write to him at once.至于约翰，我将立即给他写信。
• Regarding these facts,a special committee is to be appointed.鉴于这些事实，必须成立一个专门委员会。

2 applied   

adj.应用的；v.应用，适用

参考例句：

• She plans to take a course in applied linguistics.她打算学习应用语言学课程。
• This cream is best applied to the face at night.这种乳霜最好晚上擦脸用。

3 credit   

n.信用，荣誉，贷款，学分；v.归功于，赞颂，信任

参考例句：

• I credit him with a certain amount of sense.我认为他有一定的见识。
• He got the credit,and we did the dirty work.他得荣誉，我们做不讨好的工作。