【听英文对话做选择】商务电话

原文：

Secretary: Hello, Ultimate¹ Computers. May I help you?

Caller²: Yes, this is Jack³ Kordell from Hunter's Office Supplies. May I speak to Elaine Strong, please?

 

Secretary: I'm sorry, but she's not in right now.

 

Caller: Okay, do you know when she'll be back?

 

Secretary: Uh, yes, she should be here later on this afternoon maybe about 4:30. May I take a message?

 

Caller: Yes. Ms. Strong sent me a brochure⁴ detailing your newest line of laptop⁵ computers with a description of other software products, but there wasn't any information about after-sales service.

 

Secretary: Oh, I'm sorry. Would you like me to fax that to you?

 

Caller: Yes, but our fax is being repaired at the moment, and it won't be working until around 2:30. Hum . . . could you try sending that information around 3:30? That should give me time to look over the material before I call Ms. Strong, say, around 5:00.

 

Secretary: Sure. Could I have your name, telephone number, and fax number, please?

 

Caller: Yes. Jack Kordell and the phone number is 560-1287. And the fax number is 560-1288.

 

Secretary: Okay. Jack Kordell. Is your name spelled C-o-r-d-e-l?

 

Caller: No. It's Kordell with a "K" and two "l's." K-o-r-d-e-l-l."

 

Secretary: All right, Mr. Kordell. And your phone number is 560-1287, and the fax number is 560-1288. Is that correct?

 

Caller: Yes it is.

 

Secretary: All right. I'll be sure to send you the fax this afternoon.

 

Caller: Okay, bye.

 

1. Why can't Elaine Strong answer the phone?

A. She's in a meeting.

B. She's out of the office.

C. She's talking with another customer.

2. What does the caller want the secretary to send?

A. information on after-sales service

B. a picture of the newest computers

C. a list of software products

 

3. What time should the secretary send the material?

A. 2:30 PM

B. 3:30 PM

C. 5:00 PM

 

4. What is the caller's name?

A. Cordell

B. Kordel

C. Kordell

 

5. What is the caller's telephone number?

A. 560-1287.

B. 560-1828

C. 560-2187

正确答案：

1. She`s out of the office.

2. information on after-sales service

3. 3:30 PM

4. Kordell

5. 560-1287

 

1 ultimate   

adj.最远的；最后的；终极的；根源的，基本的

参考例句：

• What was his ultimate goal?他的最终目标是什么？
• The sun is the ultimate store of power.太阳是能量之本。

2 caller   

n.打电话者，来访者，呼叫者

参考例句：

• The operator told the caller that the line is busy.接线员告诉打电话的人对方电话占线。
• The caller is on hold.那个打电话的人正等着通话。

3 jack   

n.插座，千斤顶，男人；v.抬起，提醒，扛举；n.（Jake）杰克

参考例句：

• I am looking for the headphone jack.我正在找寻头戴式耳机插孔。
• He lifted the car with a jack to change the flat tyre.他用千斤顶把车顶起来换下瘪轮胎。

4 brochure   

n.假订本，小册子，小册

参考例句：

• Can I have a tour brochure?能给我一个观光册子吗？
• I want you to read the brochure completely.我想让你把这个小册子看完。

5 laptop   

n.笔记本电脑

参考例句：

• Laptop is suitable for use on planes.笔记本电脑适合飞机上使用。
• A laptop would be really useful for when I'm working on the train.我在火车上工作时，便携式电脑真的很有用。