英语口语每天说011

　　11. Complaint¹

　　1. Could you hurry up the bus?

　　2. Do you think you could turn your TV down a bit?

　　3. I’m afraid I have a complaint to make.

　　4. I’m afraid, sir, it just isn’t good enough.

　　5. He just won’t do.

　　6. Well, this is most unsatisfactory.

　　7. Would you please not make so much noise?

　　8. It’s always the case.

　　9. You’ve got to do something about it.

　　10. I really do object to your wasting our precious³ time here.

　　Dialogue 1

　　W: Could I see the manager please? I have a complaint to make.

　　M: Yes, I’m the manager here. What can I do for you, Madam?

　　W: Did you have the room checked before we move in?

　　M: Which room are you in?

　　W: 1808. The toilet doesn’t work properly; the water doesn’t run in the shower.

　　M: I’m awfully⁴ sorry to hear that. I’ll turn to it right away.

　　(After checking)

　　M: I do apologize. We’ll change your room to 2002.

　　W: That’s not bad. Thanks for your help.

　　M: It’s my pleasure, Madam.

　　Dialogue 2

　　M: Excuse me.

　　W: Yes, sir. Can I help you?

　　M: Um, this steak, I asked for to be medium rare⁵.

　　W: Medium rare, that’s right, sir. I remember your order.

　　M: Well, I’m afraid it isn’t. It’s a bit too well done and rather tough. Would you mind changing?

　　W: If it is not to your satisfaction, I’ll certainly bring you another. But I’m afraid you may have to wait for a few minutes.

　　M: Yes, that’s all right. Thank you very much.

　　Dialogue 3

　　W: Look! I bought these shoes only three weeks ago and there is a hole in them already.

　　M: If that happen to me, I’ll take them back to the shop.

　　W: I did. But they said they won’t change them.

　　M: That’s terrible. But if they wouldn’t change them, I know what I would do.

　　Dialogue 4

　　M: Oh, the food here really is bad. My soup was cold and meat, ur…it was like leather.

　　W: Yes. And they don’t give you very much either. I’m still hungry.

　　M: I’m sure this one is especially bad. And the word is so unpleasant⁶.

　　W: Don’t do this! Don’t do that! You mustn’t do this! You can’t do that!

　　M: Well, I’m going to write a letter of complaint.

　　W: And we’ll all help you.

　　Dialogue 5

　　W: Good morning.

　　M: Good morning. Can I help you?

　　W: Yes. It’s about this boots I bought here the other day.

　　M: What seems to be the trouble?

　　W: Well, they cut into my feet and rather painful. I was wondering if you could change them for me.

　　M: Um. That’s a bit difficult. No one ever complained before, you know. I’ll tell you what. I can try stretching them for you if you like. I think you’ll find that would be satisfactory².

　　I have no complaint at all. But the world is a little bit tough to me. I was born in a poor family with 6 elder sisters and 2 little brothers. I didn’t receive any good education, and you could imagine what my husband’s education is like. He usually calls rude names to me and I choose to pretend⁷ to be deaf. Our daughter, she is really a little lovely thing. But she is always crying and looks as if to say, ‘go away, I don’t like you.’ I am a woman, a small woman. It is universally acknowledged⁸ that I have no complaint at all.

1 complaint   

n.诉苦，抱怨，牢骚，委屈，疾病

参考例句：

• This is a cause of complaint.这是抱怨的原因。
• He has a heart complaint.他有心脏病。

2 satisfactory   

adj.令人满意的；可喜的；恰当的

参考例句：

• I hope this arrangement will be satisfactory to you.我希望这种安排会使你满意。
• After much discussion we came at a conclusion satisfactory to all.经过充分讨论，我们得出了大家都很满意的结论。

3 precious   

adj.宝贵的，珍贵的，过于精致的，珍爱的

参考例句：

• Each life is precious.生命都是宝贵的。
• Spring rain is as precious as oil.春雨贵如油。

4 awfully   

adv.可怕地，非常地，极端地

参考例句：

• Agriculture was awfully neglected in the past.过去农业遭到严重忽视。
• I've been feeling awfully bad about it.对这我一直感到很难受。

5 rare   

adj.稀罕的，罕有的，珍贵的，稀薄的，半熟的，非常的；adv.非常

参考例句：

• It is rare to see a man over 160 years old.很少见到一个人能活到160岁。
• The zoo has a lot of rare animals in it.这个动物园有许多珍奇的动物。

6 unpleasant   

adj.使人不愉快的，使人厌恶的，煞风景的

参考例句：

• A very unpleasant thing has happened.一件令人很不愉快的事发生了。
• The kind advices are often unpleasant to the ear.好言常常不入耳。

7 pretend   

vt.假装，假托，装扮；vi.假装，装作

参考例句：

• So you don't need to pretend,do you?所以你不必装假了，对吧？
• Many people pretend that they understand modern art.许多人装着自己懂得现代艺术。

8 acknowledged   

adj.公认的v.承认( acknowledge的过去式和过去分词 )；鸣谢；对…打招呼；告知已收到

参考例句：

• He acknowledged publicly that he might have made a mistake. 他当众承认自己可能犯了个错误。 来自《简明英汉词典》
• The police acknowledged that three police vehicles were damaged. 警方承认有三辆警车被毁。 来自《简明英汉词典》