英语听力精选进阶版 14804

English at Work 

Episode¹ 22: The smoker 

Language for making a polite request 

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Narrator:  Hello, welcome back to Tip Top Trading where Anna is going downstairs to 

speak to warehouse² manager, Mr Ingle. You’re looking a bit nervous…  

Anna:  I am. Denise says if I speak to him in the wrong way, he might bite my 

head off!  

Narrator:  Relax Anna. It’s just an expression to mean he might be a bit aggressive.  

Anna:  Oh! 

Narrator:  You’ll be fine, just use the right polite phrases… oh, and smile!  

Anna:  OK, I will. Oh look I’m here now… 

(Warehouse door opens) 

Anna:  Mr Ingle, are you there? I’d be most grateful if you could give me some… 

oh, what’s that smell… and smoke… Mr Ingle! 

Mr Ingle:  Oh, oh (coughs) 

Anna:  Mr Ingle. You’re smoking! 

Mr Ingle:  Well… it’s my lunch break… so I’m allowed a cigarette, aren’t I? 

Anna:  Really? Are you sure? 

Narrator:  No, he’s not Anna!  Smoking in a public place is illegal – it’s against the 

law. It’s dangerous too - you’ve got to do something about this. 

Anna:  Oh right. Mmm, er, Mr Ingle, you mustn’t smoke… it’s wrong. 

Mr Ingle:  Says who? 

Anna:  Err, Me? 

Narrator:  Anna. You’ll have to do better than that. Be polite, but be firm too. Try 

saying, ‘would you mind not doing that please?’ 

Anna:  I’ll try. Mr Ingle, would you mind not doing that please? 

Mr Ingle:  Why’s that then? 

Narrator:  He’s not being very nice is he?  You need to give your reasons. Say, ‘I’m 

afraid it’s against company policy’… go on you can do it. 

Anna:  Mr Ingle… I’m afraid it’s against company policy. And… it is actually against 

the law to smoke here… and… it’s not a nice smell, is it? 

Mr Ingle:  It smells OK to me. 

Anna:  Well, I’m sorry to have to ask you this but you need to put it out. 

Mr Ingle:  Put what out – the cat?!  

Anna:  No. You need to extinguish³ your cigarette… please. 

Mr Ingle:  Says who? 

Anna:  Well, I’m sure your team wouldn’t like to see you breaking the law and 

besides, it could cause a fire. That would be awful. 

Mr Ingle:  Yeah, I suppose it would. 

Anna:  I could get you some nicotine⁴ gum if you like? 

Mr Ingle:  No, it’s OK. I’ll stub it out… as you asked so nicely. 

Anna:  Thank you Mr Ingle. We’ll keep it a secret this time, but please don’t do it 

again. I’m afraid it’s just not permitted on company premises⁵. 

Mr Ingle:  Whatever! 

Anna:  Oh and Mr Ingle, I still really like your overalls⁶. Bye! 

Narrator:  Nice one Anna. You dealt with Mr Ingle really well. You kept your cool and 

explained the reasons why he shouldn’t smoke. Let’s hope he doesn’t do it 

again Anna. 

Anna:  I hope not. I hate the smell of cigarette smoke. But I never got to ask him 

about stock management.  

Narrator:  Well, maybe it’s best to leave it for another time?  

Anna’s had a tricky⁷ day so far dealing⁸ with Mr Ingle but she was firm and 

fair in the language she used. Here’s a reminder⁹ of the phrases she used: 

   Would you mind not doing that please? 

  I’m afraid it’s against company policy. 

  I’m afraid it’s not permitted. 

  Sorry to have to ask you this but… 

Paul:  Ah Anna, there you are…. (sniffing) Have you been smoking? 

Anna:  No! 

Paul:  You smell of cigarette smoke. Look, I know you’re under pressure – but 

smoking in the building is not permitted.  

Anna:  Bbbut… 

Paul:  We take this very seriously. You had better step in to my office and we’ll 

talk about this. 

Narrator:  Oh dear! Anna’s in trouble for no reason. Let’s hope she explains the mix-up, but that means telling Paul about Mr Ingle smoking. This is going to be 

difficult. Until next time, bye! 

  Listening Challenge  

What other word does Anna use to mean ‘put out your cigarette’?  

(Answer: To extinguish) 

1 episode   

n.（作品的一段）情节，插曲，系列事件中之一

参考例句：

• The episode was a huge embarrassment for all concerned.这段小插曲令所有有关人员都感到非常尴尬。
• This episode remains sharply engraved on my mind.这段经历至今仍深深地铭刻在我的心中。

2 warehouse   

n.仓库；vt.存入仓库

参考例句：

• We freighted the goods to the warehouse by truck.我们用卡车把货物运到仓库。
• The manager wants to clear off the old stocks in the warehouse.经理想把仓库里积压的存货处理掉。

3 extinguish   

v.压制，压抑，熄灭，扑灭（火）等

参考例句：

• You may extinguish a nation,but not the love of liberty.你可以消灭一个国家，但不能消灭对自由的热爱。
• It took about 50 minutes to extinguish the fire.大约花了50分钟才把火扑灭。

4 nicotine   

n.(化)尼古丁，烟碱

参考例句：

• Many smokers who are chemically addicted to nicotine cannot cut down easily.许多有尼古丁瘾的抽烟人不容易把烟戒掉。
• Many smokers who are chemically addicted to nicotine cannot cut down easily.许多有尼古丁瘾的抽烟人不容易把烟戒掉。

5 premises   

n.建筑物，房屋

参考例句：

• According to the rules,no alcohol can be consumed on the premises.按照规定，场内不准饮酒。
• All repairs are done on the premises and not put out.全部修缮都在家里进行，不用送到外面去做。

6 overalls   

n.（复）工装裤；长罩衣

参考例句：

• He is in overalls today.他今天穿的是工作裤。
• He changed his overalls for a suit.他脱下工装裤，换上了一套西服。

7 tricky   

adj.狡猾的，奸诈的；(工作等)棘手的，微妙的

参考例句：

• I'm in a rather tricky position.Can you help me out?我的处境很棘手，你能帮我吗？
• He avoided this tricky question and talked in generalities.他回避了这个非常微妙的问题，只做了个笼统的表述。

8 dealing   

n.经商方法，待人态度

参考例句：

• This store has an excellent reputation for fair dealing.该商店因买卖公道而享有极高的声誉。
• His fair dealing earned our confidence.他的诚实的行为获得我们的信任。

9 reminder   

n.提醒物，纪念品；暗示，提示

参考例句：

• I have had another reminder from the library.我又收到图书馆的催还单。
• It always took a final reminder to get her to pay her share of the rent.总是得发给她一份最后催缴通知，她才付应该交的房租。