【推理类英语听力】04

I received¹ very bad service² at the store³. The clerk⁴ was⁵ rude⁶ to me. I asked to speak with the manager⁷. She was very apologetic. She said⁸ the clerk was having a bad day. That is no excuse for treating⁹ me that way. I am paying¹⁰ for a service and I expect¹¹ some courtesy¹².

Who expects¹³ courtesy?

 

 Manager

 Clerk

 Customer

 Patient

1 received   

adj.被一般承认的，被认为标准的v.收到( receive的过去式和过去分词 )；接到；接纳；接待

参考例句：

• He received a knighthood in the New Year's Honours list. 他是新年受勋者之一，荣获爵士称号。
• The received wisdom is that they cannot win. 大家一致认为他们不会赢。

2 service   

n.服务，公务部门，服役；vt.维护，保养

参考例句：

• The service in this hotel goes from bad to worse. 这个旅店的服务每况愈下。
• If I can help you,I am at your service.要是我能帮忙的话，我愿为你效劳。

3 store   

n.商店，贮藏，仓库；v.储存，贮藏，供给

参考例句：

• The shoe store is across from the bank.鞋店在银行对面。
• Some food won't store.有些食物不能贮存。

4 clerk   

n.(银行、办公室、商店等)办事员

参考例句：

• He is a bank clerk.他是一位银行职员。
• Are you a clerk here?你是这儿的店员吗？

5 was   

v.(is,am的过去式)是，在

参考例句：

• He said he was right.他说他是正确的。
• He was cold and hungry.他又冷又饿。

6 rude   

adj.粗鲁的；无礼的

参考例句：

• How can you be so rude?你怎么可以这么粗鲁呢？
• It is rude to point.指指点点是不礼貌的。

7 manager   

n.经理；负责人

参考例句：

• The manager believes in him.经理信任他。
• In our company the manager has the last word.在我们公司经理有最后决定权。

8 said   

v.动词say的过去式、过去分词

参考例句：

• He said to me that he could not come.他对我说他不能来。
• He said to his mother that he would do it by himself.他对他的母亲说他将自己独立做那件事。

9 treating   

n.处理v.处理( treat的现在分词 )；探讨；对待；请（客）

参考例句：

• I'll pay him off for treating me like that. 他这样待我，我早晚要报复的。 来自《简明英汉词典》
• He has an abrasive way of treating people. 他待人粗鲁。 来自《简明英汉词典》

10 paying   

adj.支付的，有利的n.付，支付v.付给( pay的现在分词 )；付款；有利可图；（对…）有利

参考例句：

• You cannot stay here ad infinitum without paying rent. 你不付房租就不能永远住在这里。
• A number of tenants have been evicted for not paying the rent. 许多房客因不付房租被赶了出来。

11 expect   

vt.预期，期待，料想

参考例句：

• Don't expect me to run after you all your life.别指望我伺候你一辈子。
• Don't expect too much of his idea.不要对他的主意期望过高。

12 courtesy   

n.谦恭有礼，礼貌的举止，好意，恩惠

参考例句：

• She called on us merely for the sake of courtesy.她来访只是为了礼貌。
• After a few words of courtesy,they got down to business.双方客气了一番，就开始谈正事。

13 expects   

v.期望( expect的第三人称单数 )；预料；要求；认为（某事）会发生

参考例句：

• Every year the tax man expects us to fork up. 每年税收员都等着我们纳税。 来自《简明英汉词典》
• He expects to have recovered from his calf injury in time. 他期望小腿后部的伤能够及时复元。 来自《简明英汉词典》