职场英文口语 第218期:忙碌时接听电话(3)

 　　Thanks for your patience, when is a good time to call you back? 谢谢您的耐心等待，请问您什么时候方便接电话？

　　… OK… 3 o'clock… I'll call you then. Goodbye. 好的，3点。一会给您打电话。拜拜。

　　Sounds important.Possibly.Oh not again! 听起来挺重要的。可能吧。不是吧，又来了！

　　Hello, Tip Top Trading, Anna speaking… 你好，我是Tip Top Trading公司的Anna。

　　I see… Well he doesn't seem to be here at the moment… can I take a message and I'll get him to call you back? 我明白。他现在不在公司，我能帮您带个口信，稍后让他给您回电话吗？

　　Tom, I need your other hand to write on… keep still. 汤姆，把另一只手给我，我要写字。别动。

　　OK, what's the message?… Yes, call Bob about the lemons on 8-0-9-5-2-4. 好的，要留什么消息？好，给鲍勃打电话，说柠檬的事。809524

　　OK, I'll pass that on. Thanks. Bye. 好的，我会帮您转达的，好，再见。

　　Goodness. It's been crazy here since Denise left. 上帝。自从丹尼斯离开后，公司都要疯了。

　　Look we've even run out of teabags. 看，我们连袋泡茶都没了。

　　I'll go and get some, shall I?Hold on Tom. 我去取点吧，好吗？等下，汤姆。

　　Has that invoice¹ for Tutti Fruity been sent out yet?I dunno. 水果密饯公司的发票送了吗？我不知道。

　　Denise usually sends out the paperwork. 通常都是丹尼斯发送文件。

　　I wish Denise was here!So do we all! 我真希望丹尼斯在这儿！我们也希望！

　　It sounds like chaos² in the office but however hectic³ things can get, remember to remain professional when answering the phone. 感觉办公室里一片混乱，但不管有多忙，记得接电话时一定要保持专业。

1 invoice   

vt.开发票；n.发票，装货清单

参考例句：

• The seller has to issue a tax invoice.销售者必须开具税务发票。
• We will then send you an invoice for the total course fees.然后我们会把全部课程费用的发票寄给你。

2 chaos   

n.混乱，无秩序

参考例句：

• After the failure of electricity supply the city was in chaos.停电后，城市一片混乱。
• The typhoon left chaos behind it.台风后一片混乱。

3 hectic   

adj.肺病的；消耗热的；发热的；闹哄哄的

参考例句：

• I spent a very hectic Sunday.我度过了一个忙乱的星期天。
• The two days we spent there were enjoyable but hectic.我们在那里度过的两天愉快但闹哄哄的。