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(单词翻译:双击或拖选)
模板0:客户服务代表
CUSTOMER SERVICE REPRESENTATIVE(Sales)
Sandy Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING.
SUMMARY OF QUALIFICATIONS
Demonstrated ability in the provision of sales support services.Includes establishment of the client base,extensive customer servicing,telemarketing,cold calling and sales territory development.
Consistently met/exceeded sales goals and instituted sales programs;sales increased from $8 to $25 million.
Thorough knowledge of management production;assure timely and accurate presentation of goods;adept at coordinating2 delivery processes,organization of delivery schedules and monitoring delivery personnel.
Extensive experience in facilitating operational procedures,Respond to customer complaints;resolve problem elements;interact with credit department to ascertain3 customer account status.Handle sourcing of vendors,contract negotiation4,purchasing,correspondence,account adjustments and inventory5 control.
Exceptional communication/interpersonal and organizational skills.
EXPERIENCE
1989-Present OXBRIDGE,INC.
Interface6 with merchandising personnel,at all levels,and provide technical information on company products and services.
Interact with customers,providing advice in the selection of products.Monitor production to ensure realization7 of customer specifications8.
Collaborate9 with contracting merchandisers for contract negotiation on supplies.Conduct extensive materials costing processes.
Coordinate10 delivery schedules and monitor delivery personnel.
Organize promotional demonstration11 activities for home and Hew12 York marketing1 office.
Respond to and resolve customer complaints.
Manage office operations and produce correspondence.
Control stock and conduct purchasing procedures.
Assist sales department in establishing client base/sales territories.
EDUCATION
1993-Present PROPHET JUNIOR COLLEGE
Associate Degree Program
Computer Operations Program:Lotus 1-2-3,Database III,Typing,Word-processing(Multimate),Business Math,Speech Communication,Introduction to Computers and English Composition.
Notice
Background summary accentuates13 candidate's acquired professional skills and impressive track record.
Listing relevant courses adds weight to candidate's educational credentials
1 marketing | |
n.行销,在市场的买卖,买东西 | |
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2 coordinating | |
v.使协调,使调和( coordinate的现在分词 );协调;协同;成为同等 | |
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3 ascertain | |
vt.发现,确定,查明,弄清 | |
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4 negotiation | |
n.谈判,协商 | |
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5 inventory | |
n.详细目录,存货清单 | |
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6 interface | |
n.接合部位,分界面;v.(使)互相联系 | |
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7 realization | |
n.实现;认识到,深刻了解 | |
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8 specifications | |
n.规格;载明;详述;(产品等的)说明书;说明书( specification的名词复数 );详细的计划书;载明;详述 | |
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9 collaborate | |
vi.协作,合作;协调 | |
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10 coordinate | |
adj.同等的,协调的;n.同等者;vt.协作,协调 | |
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11 demonstration | |
n.表明,示范,论证,示威 | |
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12 hew | |
v.砍;伐;削 | |
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13 accentuates | |
v.重读( accentuate的第三人称单数 );使突出;使恶化;加重音符号于 | |
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