宾馆英语：客房服务

Housekeeping 客房服务

Key Sentences（重点句子）

99．Housekeeping．May I come in？

我是客房的，可以进来吗？

100．When would you like me to do your room，sir？

您要我什么时间来给你打扫房间呢，先生？

101．You can do it now if you like．

如果您愿意，现在就可以打扫。

102．I would like you to go and get me a flask¹ of hot water．

我想请你给我拿一瓶开水来。

103．I'm sorry that your flask is empty．

很抱歉您的水壶空了。

104．May I do the turn-down service for you now？

现在可以为您收拾房间了吗？

105．Oh，thank you．But you see，we are having some friends over．

噢，谢谢，但你知道我们邀请了一些朋友过来聚聚。

106．Could you come back in three hours？

你能不能过3小时再来整理？

107．Certainly，madam．I'll let the overnight² staff know．

当然可以，女士。我会转告夜班服务员。

108．Would you tidy up a bit in the bathroom？

请整理一下浴室好吗？

109．I've just taken a bath and it is quite a mess now．

我刚洗了澡，那儿乱糟糟的。

110．Besides，please bring us a bottle of just boiled water．

此外，请给我们带瓶刚烧开的水来。

111．It's growing dark．Would you like me to draw the curtains for you？

天黑下来了，要不要我拉上窗帘？

112．Is there anything I can do for you？

您还有什么事要我做吗？

113．I'm always at your service．

乐意效劳。

　

Dialogue A

A：Housekeeping．May I come in？

B：Yes，please．

A：When would you like me to do your room，sir？

B：You can do it now if you like．I was just about to go down for my breakfast when you came．But before you start，would you do this for me？

A：Yes，what is it？

B：I would like you to go and get me a flask of hot water．I need some hot water to wash down medicine after break－fast．

A：I'm sorry that your flask is empty．I'll go and get you an- other flask that's full at once．

B：Thank you．

　

Dialogue B

（The Turn-down Service）

A：Good evening，madam and sir．May I do the turn down service for you now？

B：Oh，thank you．But you see，we are having some friends over．We're going to have a small party here in the room．Could you come back in three hours？

A：Certainly，madam．I'll let the overnight staff know．They will come then．

B：That's fine．Well，our friends seem to be a little late．Would you tidy up a bit in the bathroom？I've just taken a bath and it is quite a mess now．Besides，please bring us a bottle of just boiled water．We'd treat our guests to typical Chinese tea．

A：Yes，madam．I'll bring in some fresh towels together with the drinking water．

B：OK．

A：（Having done all on request） It's growing dark．Would you like me to draw the curtains for you，sir and madam？

C：Why not？That would be so cozy³．

A： May I turn on the lights for you？

C：Yes，please．I'd like to do some reading while waiting．

A：Yes，sir．Is there anything I can do for you？

C：No more．You're a smart girl indeed．Thank you very much．

A：I'm always at your service．Goodbye，sir and madam，and do have a very pleasant evening．

　

Words and Expressions　

flask     n．长颈瓶，热水瓶

overnight     a．终夜的，一夜间的

cozy      a．舒适的，温暖的

service     n．服务，帮助

1 flask   

n.瓶，火药筒，砂箱

参考例句：

• There is some deposit in the bottom of the flask.这只烧杯的底部有些沉淀物。
• He took out a metal flask from a canvas bag.他从帆布包里拿出一个金属瓶子。

2 overnight   

ad.前一天晚上，一夜间 a.前一天晚上的

参考例句：

• She stayed overnight in the hotel. 她在旅馆过了一夜。
• Our success is not won overnight. 我们的成功不是一夜之间得来的。

3 cozy   

adj.亲如手足的，密切的，暖和舒服的

参考例句：

• I like blankets because they are cozy.我喜欢毛毯，因为他们是舒适的。
• We spent a cozy evening chatting by the fire.我们在炉火旁聊天度过了一个舒适的晚上。