如何转接国际电话

 　　如今可是个商业发达的时代，但凡与国外公司有业务联系，就会有国际电话打到办公室里。那么，怎样得体优雅的转接电话、帮助树立公司的良好形象呢？给大家来几段对话实例，多加模仿和练习，功夫自然就有了。

　　O=Operator¹, C=Chinese

　　O: Is this the Silver Star Trading Company?

　　C: Yes, it is.

　　O: This is the overseas telephone operator in the United States. We have a call for Mr. John Wang in the International Finance² Department from a Mr. Robert of ABC Company in New York.

　　C: From whom?

　　O: From a Mr. Robert of ABC Company in New York.

　　C: Thank you. Just hold the line, please.

　　Several seconds later...

　　C: Hello. I'm sorry but Mr. Wang is in a conference right now.

　　O: Oh, is that right? When will he be free?

　　C: Well, he'll be free around four o'clock.

　　O: I see. Just a minute, please.

　　Several seconds later...

　　O: Hello. How about Mr. Peter Chen, then?

　　C: Yes, he's here. One moment, please.

　　Several seconds later...

　　Peter Chen: Hello. This is Peter Chen speaking.

　　O: Oh, Mr. Chen? Will you hold the line, please?

　　Several seconds later...

　　O: Thank you for waiting. Mr. Robert is on the line. Go ahead, please.

　　Peter Chen: Thank you.

1 operator   

n.（机器、设备等的）操作员；电话接线员

参考例句：

• He is a computer operator.他是个电脑操作员。
• The telephone operator connected us.话务员给我们接通了电话。

2 finance   

n.财务管理，财政，金融，财源，资金

参考例句：

• She is an expert in finance.她是一名财政专家。
• A finance house made a bid to buy up the entire company.一家信贷公司出价买下了整个公司。