Lesson 9
Automatic voice mail system Part 1
A: Hello! I 'd like to speak to ...
B: Hello, thank you for calling GH Loan's Customer Care. You will not hear a number options. Please press the option you require. For a statement, press 1. For early repayment, press 2. For any other inquiry or to speak to one of our operators, press 3. Thank you!
A: Hello,I'm calling about ....
B: Thank you for calling GH loans. Please note that your call may be monitored for quality insurance untraining process. We are sorry, but all of our operators are currently unavailable to take your call, please hold. Your call is important to us. Hello, you are through to our loans department.
A: Could you put me through to someone ...?
B: To help us deal with your call quickly and efficiently, please answer the following questions with yes or no. Do you currently having an account with... |