Doris: Hello.
Telemarketer: Hello, may I speak to the lady of the house?
Doris: What is this regarding?
Telemarketer: I’m calling from Cheetam Cable Company and we have a very special offer. This month only, you can get a bundle of services for the low, low price of $69.99! This offer...
Doris: Thank you, but I’m not interested.
Telemarketer: But that’s because you haven’t heard the rest of the offer yet. If you sign up today, you will get at no extra charge, all of the equipment you’ll need to switch to our cable company.
Doris: As I said, I’m not interested. I’m also on the national do-not-call registry and I want to be taken off your call list.
Telemarketer: If you’re on my list, it means that you have a prior relationship with our company and telemarketers are allowed to call you. Now about that special offer...
Doris: I don’t want to hear your sales pitch. I demand to be taken off your call list and I don’t want to get any more calls from your company.
Telemarketer: Is that a “no” on the special offer?
Doris: Yes, that’s a “no” on the special offer and a “no” on getting any more calls from your company. Do I make myself clear?
Telemarketer: Yes, very clear. If you’re not interested in our special offer, I can tell you about our other services...
Doris: No you can’t! [Hangs up the phone]
Script by Dr. Lucy Tse
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