[00:00.79]What is that exactly?
[00:02.47]Withdrawal is when the person says nothing
[00:05.05]and tries to escape or ignore the situation.
[00:07.89]This does not solve anything
[00:09.77]and the person who withdraws feels more
[00:11.74]and more angry with the other person.
[00:13.64]It bottles up feelings
[00:15.14]and can be very negative in the long term.
[00:17.08]Indeed. That's very true.
[00:18.73]Another possibility is to ask for mediation
[00:21.58]from somebody outside the situation.
[00:23.77]What do you mean exactly by mediation?
[00:26.04]Well, this is when you give the problem
[00:28.11]to somebody outside the situation,
[00:30.52]and they decide what should happen.
[00:32.28]This can be useful,
[00:33.47]expecially if the conflict is serious.
[00:35.82]However, it's usually better
[00:37.68]to solve the problem yourself.
[00:39.51]Without dout, the best thing to do
[00:41.75]is to try to negotiate with the other person.
[00:44.26]Right. So how should you go about that?
[00:46.86]To negotiate, first,
[00:48.44]you should try to explain clearly what you want
[00:51.53]What if the other person replies aggressively?
[00:53.80]I mean that often happens, doesn't it?
[00:55.55]Well, you shouldn't respond in the same way.
[00:57.89]The best thing is to rephrase what you said,
[01:00.79]and then try to find out
[01:02.08]what the other person wants,and why.
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