A Resume of Junjun Du
-------------------------------------------------------------------------------- No.29 Beisanhuan Road, Xicheng District, Beijing, 100029 China
POSITION SOUGHT To obtain Customer service representative (Sales) position in beijing
SUMMARY OF QUALIFICATIONS -Demonstrated ability in the provision of sales support services.Includes establishment of the client base,extensive customer servicing,telemarketing,cold calling and sales territory development. Consistently met/exceeded sales goals and instituted sales programs;sales increased from to million. -Thorough knowledge of management production;assure timely and accurate presentation of goods;adept at coordinating delivery processes,organization of delivery schedules and monitoring delivery personnel. -Extensive experience in facilitating operational procedures,Respond to customer complaints;resolve problem elements;interact with credit department to ascertain customer account status.Handle sourcing of vendors,contract negotiation,purchasing,correspondence,account adjustments and inventory control. -Exceptional communication/interpersonal and organizational skills.
EXPERIENCE 1989-Present OXBRIDGE,INC. -Interface with merchandising personnel,at all levels,and provide technical information on company products and services. -Interact with customers,providing advice in the selection of products.Monitor production to ensure realization of customer specifications. -Collaborate with contracting merchandisers for contract negotiation on supplies.Conduct extensive materials costing processes. -Coordinate delivery schedules and monitor delivery personnel. -Organize promotional demonstration activities for home and Hew York marketing office. -Respond to and resolve customer complaints. -Manage office operations and produce correspondence. -Control stock and conduct purchasing procedures. -Assist sales department in establishing client base/sales territories.
EDUCATION 1993-Present PROPHET JUNIOR COLLEGE Associate Degree Program Computer Operations Program:Lotus 1-2-3,Database III,Typing,Word-processing(Multimate), Business Math, Speech Communication, Introduction to Computers and English Composition.
PERSONAL INFORMATION Sex :Male Birthday:November,8th,19xx Marital Status:Single Nativeplace: Beijing Tele:(86-10)1234-5678 |