求职英语:英文简历-应聘电脑客户服务代表(在线收听

A Resume of Junjun Du
 

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                    No.29 Beisanhuan Road, Xicheng District, Beijing, 100029 China

POSITION SOUGHT
To obtain Customer service representative (Sales) position in beijing

SUMMARY OF QUALIFICATIONS
  -Demonstrated ability in the provision of sales support services.Includes establishment of the client base,extensive customer servicing,telemarketing,cold calling and sales territory development.
Consistently met/exceeded sales goals and instituted sales programs;sales increased from to million.
  -Thorough knowledge of management production;assure timely and accurate presentation of goods;adept at coordinating delivery processes,organization of delivery schedules and monitoring delivery personnel.
  -Extensive experience in facilitating operational procedures,Respond to customer complaints;resolve problem elements;interact with credit department to ascertain customer account status.Handle sourcing of vendors,contract negotiation,purchasing,correspondence,account   adjustments and inventory control.
  -Exceptional communication/interpersonal and organizational skills.

EXPERIENCE
1989-Present  OXBRIDGE,INC.
  -Interface with merchandising personnel,at all levels,and provide technical information on company products and services.
  -Interact with customers,providing advice in the selection of products.Monitor production to ensure realization of customer specifications.
  -Collaborate with contracting merchandisers for contract negotiation on supplies.Conduct extensive materials costing processes.
  -Coordinate delivery schedules and monitor delivery personnel.
  -Organize promotional demonstration activities for home and Hew York marketing office.
  -Respond to and resolve customer complaints.
  -Manage office operations and produce correspondence.
  -Control stock and conduct purchasing procedures.
  -Assist sales department in establishing client base/sales territories.

EDUCATION
1993-Present  PROPHET JUNIOR COLLEGE
Associate Degree Program
Computer Operations Program:Lotus 1-2-3,Database III,Typing,Word-processing(Multimate), Business Math, Speech Communication, Introduction to Computers and English Composition.

PERSONAL INFORMATION
Sex :Male        Birthday:November,8th,19xx
Marital Status:Single     Nativeplace: Beijing
Tele:(86-10)1234-5678

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