Shopping shines ups and fed up us now scrambling tonight with extra - to clear a heavy back lock caused by a flat delay from the recent storms.And possibly just show volume of trunk it shopping and shipping season.Whatever the reason.More than the fewer parents  ideals to bring how - sometimes ring dear ,get tired , sometimes they are outside of - words - is at UPS store at Atlant  and joins us now.Hi.

Any explanation.

Hi,Bill,Yeah a lot of explanations here right for parents in terms of what happens to those Christmas presents.

And do we know how many numbers were affected by this or given now how many customers were affected .

We don't know how numbers just yet ,Bill .UPS said what happened was a kind of a perfect storm of source.I remember that I storm that hit - of couples of weeks ago .That created back lock and then came the shorter shopping and shipping holiday season.And there was fewer days between Thanksgiving and Christmas this year that means there was a higher volume.And then unprecedented surge in the online shopping.Now UPS has released a statement in the online website the latest statement - follows UPS experience having holiday volume  may - making every effort to get packages to show - nation as quickly as possible.UPS has resumed  normally schedule service on December 26th switch to today.And there hopes of our theses packages shipped by tomorrow.Now Fedex,they say they did not have some delay.But there calling those incidences isolated in five days .They say that they've been delivering very level of the service .They say about 99percent  at Fedex ground and hopes our services starting to resolve.

But everybody can related with this even the few packages on time.That is sort of dread that case any checked back  - realize all those toys are in -.You can talk to some angry folks -.

I have I have.There are some people who are vey upset affected many people still gotten those a  shipments isn't helping taken listen what some people told us today.

I am very upset.Why?

Because people buy or ordered from guarantee there.And I did not have any - about it .Because the amount of time which was for five days it would have got nearly anyway.And for five days regular without in rust anyway.

I think people have to understand ,you know,sometimes you can get everything you want the way  you want.- occupation and I am sure which - holiday they can.