[INT. SERVANTS' CORRIDOR/KITCHENS - DAY]

　　[Thomas enters through the back door. Mrs Patmore's whispering to Daisy.]

　　MRS PATMORE

　　I'm not saying poison them. Just make sure they don't find her food all that agreeable.

　　DAISY

　　By poisoning it?

　　MRS PATMORE

　　Will you stop that!

　　DAISY

　　You don't want it to taste nice.

　　MRS PATMORE

　　I want them to be glad when I get back. That's all.

　　[INT. OUTER HALL - DAY]

　　MR CARSON

　　This will be for the family and the one in my pantry is for the staff. Or, more precisely, me.

　　MR BROMIDGE

　　We don't normally provide two.

　　MR CARSON

　　Then perhaps we should find another supplier.

　　MR BROMIDGE

　　Hold your horses. Right. Where do you see this other telephone?

　　MR CARSON

　　Here in the outer hall.

　　[Carson sees Strallan enter through the open front door and he opens the inner door for him.]

　　SIR ANTHONY STRALLAN

　　Good afternoon, Carson. Is Lady Edith in?

　　LADY EDITH

　　I am!

　　[Edith enters.]

　　LADY EDITH

　　I most certainly am.

　　SIR ANTHONY STRALLAN

　　I was just driving past...

　　LADY EDITH

　　Yes?

　　SIR ANTHONY STRALLAN

　　And I thought you might like to come for a spin. If you're not too busy.

　　LADY EDITH

　　Wait till I get my coat.

　　[Sybil enters.]

　　MR BROMIDGE

　　Is it all right if I make some notes?

　　LADY SYBIL

　　I'm so sorry, Mr...?

　　MR CARSON

　　This is Mr Bromidge, my lady. He's here about the telephone.

　　LADY SYBIL

　　Oh! Please make your notes, dear Mr Bromidge.

　　[Bromidge nods.]

　　LADY SYBIL

　　We're so looking forward to it. What an exciting business to be in.

　　SIR ANTHONY STRALLAN

　　You must be expanding every day.

　　MR BROMIDGE

　　Ah, we are, sir. But, er, that brings its problems. Training up men for the work when many have no aptitude. Ha, I can't even find a secretary who can keep pace at the moment.

　　LADY SYBIL

　　What?

　　MR BROMIDGE

　　It's hard with a new concept. Too old, they can't change. Too young, and they've no experience.

　　LADY SYBIL

　　But have you filled the post yet? Because I know just the woman.

　　MR BROMIDGE

　　Well, she must hurry up. We'll, er, close the list tomorrow night.

　　LADY SYBIL

　　You'll have her application, I promise.

　　[Sybil exits.]

　　[EXT. LONDON, MOORFIELDS EYE HOSPITAL - DAY]

　　[A nurse exits the hospital and Anna and Mrs Patmore enter.]

　　--

　　[INT. LONDON, MOORFIELDS EYE HOSPITAL - DAY]

　　ANNA

　　This isn't bad at all, is it?

　　MRS PATMORE

　　I don't know. No one told me there'd be an actual operation.

　　ANNA

　　Well, what did you think? They were just going to make magic passes over your eyes?

　　[A doctor enters.]

　　DOCTOR

　　All right, Mrs...Patmore?

　　ANNA

　　She'll be fine, thank you.

　　DOCTOR

　　And you've been, er, sent to us by the Earl of Grantham?

　　ANNA

　　That's right.

　　DOCTOR

　　Very good. You can leave her now. We'll, er, keep her in for a week. You can collect her next Friday.

　　[Anna nods and the doctor leaves and Anna rubs Mrs Patmore's arm.]

　　ANNA

　　I'll be in to visit every day.

　　MRS PATMORE

　　What about the rest of the time?

　　ANNA

　　Don't worry.

　　[Anna collects her things and opens the door.]

　　ANNA

　　You'll be fine.

　　[Mrs Patmore nods and Anna leaves. Mrs Patmore takes out a handkerchief to try her eyes.]

　　[EXT. LONDON, PARK - DAY]

　　[Anna strolls through the park.]

　　[EXT. MILITARY OFFICES - DAY]

　　[Anna approaches a military building.]

　　NCO

　　Bates, you say?

　　ANNA

　　John Bates. He must have left the army about eight years ago.

　　NCO

　　Wait here, please.

　　[The NCO marches off and solutes to another soldier on his way. Anna sits on a bench to wait.]