[INT. MR CARSON'S OFFICE - DAY]

　　[Carson sits at his desk with the telephone in front of him. He picks up the earpiece correctly and speaks into the phone.]

　　MR CARSON

　　Hello, this is Downton Abbey. Carson, the butler, speaking.

　　[Carson hangs up the earpiece and considers for a moment. He picks the earpiece back up.]

　　MR CARSON

　　Hello. This is Mr Carson, the butler of Downton Abbey. To whom am I speaking?

　　[A voice sounds through the earpiece and Carson just about drops it in surprise.]

　　MR CARSON

　　I'm not shouting! Who are you?

　　OPERATOR

　　Mrs Gaunt.

　　MR CARSON

　　Oh, Mrs Gaunt.

　　OPERATOR

　　What number do you want?

　　MR CARSON

　　No, I don't want to place a call.

　　[Mrs Gaunt says something we can't hear.]

　　MR CARSON

　　I was practicing my answer.

　　[Mrs Gaunt says something we can't hear.]

　　MR CARSON

　　Well, I daresay a lot of the things you do sound stupid to other people!

　　[Carson hangs up.]

　　[INT. LADY GRANTHAM'S BEDROOM - DAY]

　　VIOLET, COUNTESS OF GRANTHAM

　　I've written to your mother. She's very anxious, naturally. She suggested coming over.

　　CORA, COUNTESS OF GRANTHAM

　　Oh, God.

　　VIOLET, COUNTESS OF GRANTHAM

　　Yeah, well, that's what I thought. So I put her off, told her to come and admire the baby.

　　[O'Brien enters.]

　　MISS O'BRIEN

　　I'll just go and run Your Ladyship's bath.

　　CORA, COUNTESS OF GRANTHAM

　　Thank you, O'Brien.

　　VIOLET, COUNTESS OF GRANTHAM

　　Oh, have you had any answers about the position?

　　CORA, COUNTESS OF GRANTHAM

　　Quite a few.

　　[O'Brien listens from the bathroom.]

　　VIOLET, COUNTESS OF GRANTHAM

　　So what do they sound like?

　　CORA, COUNTESS OF GRANTHAM

　　There's one I think has real possibilities. She learned to do hair in Paris while she was working for the Ambassadress.

　　VIOLET, COUNTESS OF GRANTHAM

　　Oh... Oh, that sounds promising.

　　[INT. LIBRARY - DAY]

　　[Robert is sitting at his desk when the door opens.]

　　ROBERT, EARL OF GRANTHAM

　　Carson, I've been meaning...

　　[Robert looks up.]

　　ANNA

　　You're Lordship.

　　ROBERT, EARL OF GRANTHAM

　　Oh. Anna, you're back safely, then?

　　ANNA

　　Yes, thank you, milord. And Mrs Patmore's fighting fit again.

　　ROBERT, EARL OF GRANTHAM

　　\"Fighting fit\" is the phrase. Is something the matter?

　　ANNA

　　I wanted to see Your Lordship because...

　　ROBERT, EARL OF GRANTHAM

　　Please.

　　[Anna walks closer.]

　　ANNA

　　While I was in London, I learned something about Mr Bates.

　　ROBERT, EARL OF GRANTHAM

　　Not bad, I hope.

　　ANNA

　　No. Not bad at all. I'd have told Mr Carson, but I thought you might like to hear it from me first.

　　ROBERT, EARL OF GRANTHAM

　　Go on.

　　ANNA

　　You see, I went to call on Mr Bates's mother.

　　[INT. LADY GRANTHAM'S BATHROOM - DAY]

　　[Cora is taking her bath.]

　　CORA, COUNTESS OF GRANTHAM

　　O'Brien... how long do you think it takes a lady's maid to settle in?

　　MISS O'BRIEN

　　Depends on the maid, milady.

　　CORA, COUNTESS OF GRANTHAM

　　'Course it does.

　　[Cora drops the bar of soap.]

　　CORA, COUNTESS OF GRANTHAM

　　Oops. Sorry.

　　[O'Brien walks over and picks up the soap. A second bar of soap is next to it, but she leaves it there and hands Cora the soap.]

　　MISS O'BRIEN

　　The other half's under the bath.

　　CORA, COUNTESS OF GRANTHAM

　　Never mind. Thank you.

　　[O'Brien moves the soap with her foot so it's not under the bath.]

　　MISS O'BRIEN

　　I'll just go and sort out your clothes, milady.

　　CORA, COUNTESS OF GRANTHAM

　　Okay.

　　[O'Brien enters Cora's room and pauses when she grabs Cora's dress. She looks at herself in the mirror.]

　　MISS O'BRIEN

　　Sarah, O'Brien, this is not who you are.

　　[O'Brien turns back to the bathroom.]

　　MISS O'BRIEN

　　Milady, if you could just wait...

　　[Cora shouts as she falls in the bathroom and O'Brien stops.]