有效沟通法则-保持积极的心态(3)(在线收听) |
How to become an effective communicator.
有效沟通法则
Stay positive
保持积极的心态
Maintaining a positive attitude is crucial to productive communications.
Be constructive rather than negative or complaining.
People shut down, effectively ending any real communication when they feel attacked or criticized.
Be encouraging and kind even when expressing concerns or displeasure.
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