I want to take out some money, but there's a massive queue for the ATM so I thought I'd do it over the counter. 我想取一些钱，但是自动取款机前的队排得太长了，所以我想在柜台取钱。

　　Unfortunately, an ATM is being refilled because it ran out of money. 很抱歉，由于一台自动取款机没钱了，正在加钞。

　　That's what's causing the hold up. 这就造成了延误。

　　Oh, I see. I thought maybe it was just the time of the day, although it isn't usually busy at 2:30 in the afternoon. 噢，我明白了。我还以为这可能是每天的特定时间段呢，尽管下午两点半应该不忙了。

　　You are right, you've just missed the lunchtime rush. 您说得对，您刚刚错过了中午的高峰。

　　Could you fill out a withdrawal slip, please? 请您填写一张取款单，好吗？

　　I did that already, while I was waiting. Also, here's my card. 我刚才等着的时候已经填好了。还有，这是我的卡。

　　Thank you. And you require.... 谢谢。您需要取....

　　800 RMB, please. 800元，麻烦你。

　　Please enter your personal code right here, on the key pad. And sign here, please. 请在这里输入您的密码，用这个键盘。并且请您在这里签字。

　　OK.... 好的……

　　Thank you. Here's your card back and your money. 谢谢您。这是您的银行卡，还有您的钱。

　　Please double check it for me. 请您再清点一下。

　　Yes, that's great. Thanks. 好的。谢谢。