A. Guest and receptionist.

B. Passenger and air hostess.

C. Customer and shop assistant.

D. Lodger and landlady.

16.

A. He doesn't want Jenny to get into trouble.

B. He doesn't agree with the woman's remark.

C. He thinks Jenny's workload too heavy at college.

D. He believes most college students are running wild.15.

M: Sorry to trouble you. But is there any possibility of borrowing a blanket? I feel cold.

W: I think we've got one. Could you wait until after take-off please?

Q: What is the probable relationship between the two speakers?

正确答案：B

解析：男士觉得冷，要求借一张毛毯。女士要等起飞后给他。可见对话发生在飞机上，B正确。对话中的take-off意为“起飞”。

16.

W: I am worried about Jenny going to college. College students are so wild nowadays.

M: Actually, only a few are like that. Most students are too busy studying to have time to cause trouble.

Q: What does the man imply?

正确答案：B

解析：当女士说“如今的大学生实在太野了”时，男士回答说：“只有极少数人是这样的，大多数人则……”。可见他持不同看法，B正确。D与男士的观点相反。