VOA常速英语2019--代管宠物的5点黄金从业法则（在线收听）

No pee on plants or mailbox, that’s my rule. This is Gretl. She’s just a puppy. She’s a cavalier king poodle mix. The five most important things to be successful in the dog walking business to me.

不能在植物或者邮筒上撒尿，这是我的规矩。这是格里塔，她是一只小狗，是混血贵宾犬。对我来说，顺利遛狗有最重要的5点。

No.1: Integrity. It’s what you do when nobody is looking. So just you have to be where you are when you say you’re gonna be there and follow through.

第1点：慎独，即没有旁观者的时候，你会怎么做。你必须去该去的地方，因为你想好要去了，就要坚持到底。

Two, kind of ties into it is: Reliability. Where’s my girl at? I can’t tell somebody at their house by 2 and show up at 2:30. So I’m in constant contact with my clients. I send pictures. I use live Facebook to comfort my clients that are my friends on Facebook ‘cause they love it. It really makes them happy and I get a lot of comments and likes. Look both ways when you cross the street, boys and girls.

第2点：靠谱。我的宝贝女儿在哪里？我不能告诉某人我2点之前到他/她家，最后却2点半才出现。所以，我是一直跟客户保持联系的。我会发照片。我通过脸书直播的方式安抚客户，我们都在脸书上互粉了。这样做是因为客户喜欢，他们会很开心，我收到了很多评论和点赞。过马路的时候注意看两边哦，宝贝儿们。

Three, you have to have a good Business Sense and Savvy. You can’t spend money that you don’t have. I lost a lot of money the first year I did this. The love and passion I have for it helped me pick up more clients and better market myself. Hey, hey, privacy!

第3点：商业头脑和懂行。不能寅吃卯粮。我刚做第一年的时候，亏了很多。但我对这行的热爱和激情帮我揽获了更多的客户，也更好的营销了自己。嘿！嘿！注意隐私哦！

The fourth thing I think is very important: You have to have interpersonal skills. Yes, you’re working with animals, but you have keys and access to people’s home. They’ve got a redskin’s key. So you really have to know how to talk to people and listen to people and understand what their needs are especially when you’re in their home with their pet.

第4点，也是个人认为非常重要的一点：交际技巧。诚然，我们是在跟小动物相处，但毕竟我们有家里的钥匙，能进它们主人的家。他们家的钥匙是红皮的。所以，你必须要懂得如何与人交流，学会倾听，要能理解他人的需求，尤其是你在客户的家与他们的宠物相处的时候。

Five, Patience. Patience on the road, patience in the house, patience with the pet, patience with the client, patience with the neighbors, patience with the construction guys. You just have to be very patient and choose your words wisely. Writing a note right now for a client, just letting them know what I did and what Axel did. The Number one and Number two. Again it’s always gonna come back to integrity which encompasses all five of those things.

第5点：耐心。耐心体现在马路上、房子里、跟宠物和客户的相处中、跟街坊四邻的相处中、跟建筑工人的相处中。你必须要非常耐心，要三思而后言。现在我要给客户留一张边条，只是让客户知道我做了什么，以及阿克塞尔做了什么。这是第1点，这是第2点。最后都要归结为慎独，慎独暗合在这几点之中。