英语听力精选进阶版 13980（在线收听）

French hotel apology

Vocabulary

cosy

comfortable and warm

chic

stylish

privacy

not being disturbed

misinterpreted

understood to mean something different

backlash

outcry

phenomenal

incredible, amazing

expanding

getting bigger

apologised

said sorry

ethics

moral principles

clumsy

awkward, poorly thought out