英语听力精选进阶版 14793（在线收听）

English at Work 

Episode 6: Double-booked 

Offering to help 

Anna:   ‘Look forward to hearing from you soon. Kind regards, Anna.’ 

Denise:  (on the phone) ... And Margery said: 'I don't think I've ever seen a 

vegetable quite that size before...'  

Paul:    Where's that hole-punch?!  

Narrator:   Ah, business as usual in the offices of Tip Top Trading.  

Tom:  Oh for goodness sake! What a disaster! I can't believe it! 

Narrator:   But one member of the team seems bothered. 

Tom:   Arrgh! 

Narrator:  Anna, this is the moment to show you’re willing to help. 

Anna:  Yes! 

Narrator:  Use phrases like 'Is there anything I can do?' 'Let me help!' or, to be more 

informal, you can say, 'Can I give you a hand?' or 'Give me a shout if you 

need anything!' 

Anna:  Right. 

Narrator:  Go on! 

Anna:  Are you okay Tom? 

Tom:  (grumpily) No. 

Anna:  Is there anything I can do? 

Tom:  (grumpily) No. 

Anna:  Oh. What's wrong? 

Tom:   Everything. 

Anna:  I see. Can I give you a hand? 

Tom:  My computer has crashed. I've lost my phone. And there's a big, big 

problem with my timetable. I’ve got two meetings scheduled at the same 

time with two extremely important clients. I can't do them both at once! 

Anna:  Let me help. 

Tom:  Thanks Anna, but these are big, big clients. They need someone of 

experience. 

Anna:  Well, give me a shout if you need anything! 

Tom:    I can handle this, alright? 

Narrator:  'I can handle this'... ungrateful idiot. But you used all the right phrases 

Anna, well done. Anyway, I bet he'll change his mind. 

Denise:  Oooh, I know, and the purple ones are so much more powerful... 

Tom:   Anna? Could you help me? 

Narrator:  Ha! I told you so! 

Tom:   They've both arrived at once! Oh god! I'll deal with Mrs Kumquat... 

Anna:   Okay. 

Tom:  You talk to Mr Lime, he's from a company called Citrus Ventures. They own 

hundreds of juice bars.  

Denise:  Are you sure that's a good idea Tom?  

Tom:  I don't have much choice, do I? 

Denise:  Well I could- 

Tom:   Just keep him occupied Anna, tell him how great he is... no, no, tell him 

how great I am. Find out what he wants. If it's about the - well, never 

mind, just be nice. 

Anna:   Understood.  

Tom:    Mr Lime! Are you well? 

Mr Lime:  Yes, but I'm actually rather angry too. 

Tom:  Ah, well let me introduce you to Anna! 

Anna:   Mr Lime, it's a pleasure to meet you! Let me help with your coat. 

Mr Lime:  Oh er... Thank you. 

Anna:  Can I give you a hand with your scarf too, Mr Lime? 

Mr Lime:  Oh... Thanks. 

Anna:  Now, please come this way and you can tell me what's wrong. 

Narrator:  Well done! Anna used some good phrases to step in and help with this 

mess. Let's hear them again:  

Is there anything I can do? 

Let me help. 

Can I give you a hand? 

Give me a shout if you need anything. 

Narrator:  But Mr Lime is obviously upset about something. What is it? And how will 

Anna deal with the problem? Let's hope it doesn't end in disaster!  

·  Listening comprehension question 

What does the company Citrus Ventures do? 

It runs juice bars.