英语听力精选进阶版 14802（在线收听）

English at Work 

Episode 19: The open window 

Language for explaining a misunderstanding 

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Narrator:  Hello, it's a chilly start to the day at Tip Top Trading. 

Anna:   Hi Denise! 

Denise:   Good morning Anna. 

Anna:   Brrr... it's so cold in here.  

Denise:  The window was left open overnight.  

Anna:   My papers have been blown everywhere. 

Denise:  Mine too! Tom was the last one here last night – it must've been him who 

left the window open. 

Anna:   Brrr.... Right then, to work! Oh, there's a note from Paul, it must've fallen 

off my desk: 'I would like your ideas on our stock management system for 

our new laser-curve fruit range, so we know we can keep up with demand. 

Please write me a couple of pages of suggestions and leave it on my desk. 

I'll be back this afternoon.' Wow! I have to come up with ideas for a stock 

management system! Gosh, where do I begin?!  

Tom:   Good morning.  

Anna:   Morning!  

Tom:   Hey, my certificate for Plastic Pear Salesman of the Year is on the floor! 

Anna:  Right... stock management systems... stock-up on your laser-curved 

lemons … My first idea is to calculate the total…. 

Later… 

Narrator:  Well, Anna has finished her report and left it on Paul's desk, but things 

aren't that simple. Er, Anna, there's going to be a problem. 

Anna:   Oh? A problem, bbbbut… 

Narrator:  Let me teach you some phrases you might need to explain that there's 

been a mistake: 

   I think there's been a misunderstanding. 

   Or: 

   There's been a bit of a mix-up. 

Anna:   But what misunderstanding? What mix-up? 

Narrator:  You could also use: 

   Let me explain what happened... 

Anna:   But- 

Paul:    Ah, good afternoon everyone. 

All:   Hello. 

Paul:   Tom, this is an excellent piece of work! 

Tom:   Sorry? 

Paul:   These are by far the best ideas you've ever had. 

Tom:   I don't understand. 

Paul:   Our stock management system!  

Tom:   Can I see? … Oh, that's not mine. 

Paul:   Eh? 

Anna:   I think there's been a misunderstanding. I did it.  

Paul+Tom:  You? 

Anna:   I got your note Paul, here. 

Paul:   No, no, that note was for Tom. 

Anna:   Oh, then there's been a bit of a mix up. 

Tom:   Did you take that note from my desk? 

Anna:   No, no!  

Tom:   I suppose you threw my pear salesman certificate on the floor at the same 

time too! 

Anna:  I didn’t! Let me explain. The wind must have blown the note for Tom under 

my desk.  

Denise:  Tom left the window open overnight. Our papers were blown all over the 

place. 

Paul:   I see, well, golly gosh. In that case, well done, Anna! Excellent work, even 

though you weren't meant to do it. And Tom, your ideas are still welcome 

of course. Thanks. 

Anna:   Sorry Tom. 

Tom:   What? Oh, I'm not bothered. I've still got some great ideas in my head 

anyway. 

Narrator:  Yeah, right! Let's leave Tom to get on with his 'great ideas' and listen again 

those phrases Anna used to explain the misunderstanding: 

   I think there's been a misunderstanding. 

   There's been a bit of a mix-up. 

    Let me explain what happened. 

   Well, the mix-up gave Anna a chance to shine – Paul certainly seemed 

impressed with her work. Maybe it will bring her new opportunities. Until 

next time, bye! 

  Listening Challenge  

Tom found one of his certificates on the floor. What was it for? 

Answer: Plastic Pear Salesman of the Year