英语听力精选进阶版 14808（在线收听）

BBC Learning English   

Talking Business 

Telephone3: wrong number  

Useful Phrases 

You must have the wrong number 

Is that not 556 8790? 

No, it’s 555 8790 

Sorry about that 

I must have dialled the wrong number 

Can I help you?  

I’m sorry, you’ve got the wrong number  

I’ll try and put you through   

His direct number is … 

Sorry to have troubled you    

Transcript 

Male:  Hello, this is the press office. 

Michelle:  Rachel Allsop please. 

Male:  I’m sorry, You must have the wrong number. There’s no-one of that name 

here. 

Michelle:  Oh. Can I check the number I’ve got…. is that not   5568790? 

Male:   No, it’s 5558790. 

Michelle:  Oh sorry about that.   I must have dialled the wrong number. 

Male:  No problem!   Bye! 

Male:  Hello, press office, can I help you? 

Ruth:  Hello. Paul Richards, please. 

Male:  I’m sorry, you’ve got the wrong number, but he does work here.  I’ll try 

and put you through.   In future his direct number is 5558770. 

Ruth:  Did I not dial that? 

Male:  No you rang 5558790. 

Ruth:  Oh, sorry to have troubled you. 

Male:  No problem.  Hang on a moment and I’ll put you through to Paul’s 

extension. 

Ruth:  Thanks.