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BBC Learning English   

Talking Business 

Telephone: Appointments 

Useful Phrases 

Can I speak to Brian Hibberd, please? 

I’m afraid he’s in a meeting 

I’d like to arrange an appointment  

I’ll just look in the diary 

When’s convenient for you?   

Would next Wednesday be OK? 

He’s free in the afternoon after about three 

I could make it after four 

So shall we say 4.15 next Wednesday? 

Transcript 

Michelle:  Mr Hibberd’s office!   

Peter:  Hello, can I speak to Brian Hibberd, please? 

Michelle:  I’m afraid he’s in a meeting until lunchtime. Can I take a message? 

Peter:  Well, I’d like to arrange an appointment to see him, please.    It’s Peter 

Jefferson here. 

Michelle:  Could you hold on for a minute, Mr Jefferson. I’ll just look in the diary. 

So when’s convenient for you? 

Peter:  Some time next week if possible. I gather he’s away the following week. 

Michelle:  Yes, that’s right, he’s on holiday for a fortnight. 

Peter:  Well, I need to see him before he goes away. So would next Wednesday be 

okay? 

Michelle:  Wednesday …let me see … he’s out of the office all morning.   But he’s 

free in the afternoon, after about three.  

Peter:  Three o’clock is difficult. But I could make it after four. 

Michelle:  So shall we say 4.15 next Wednesday, in Mr Hibberd’s office?  

Peter:  Yes, that sounds fine. Thanks very much.  

Michelle:  Okay, then. Bye. 

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