英语听力精选进阶版 14810（在线收听）

BBC Learning English   

Talking Business 

Telephone: Flights 

Useful Phrases 

I’d like to enquire about flights 

Could you tell me about the flight availability? 

Do you want to go economy, business or first class? 

How many of you will be travelling? 

Does that include airport tax? 

No, tax is another $70 on top of that 

Can I book that, then? 

I’d like to book a hotel room  

Could you check if the hotel has any rooms free? 

Is there a discount rate?   

Do you mind if I book it provisionally? 

I’ll call you back later to confirm 

Transcript 

Dolores:  Hello! Dolores speaking… 

Tim:  Ah yes, hello. I’d like to enquire about flights to Hong Kong from 

Kennedy Airport in New York, please. I’m off to a conference at the end of 

the month - Thursday 22nd

 until Tuesday 27th

. Could you tell me about the 

flight availability and prices?     

Dolores:  Certainly. Do you want to go economy, business or first class? 

Tim:  Well, I’d like to go first class, but unfortunately I’ll have to go economy - 

company rules, you see.   

Dolores:  Yes, sure, I understand. How many of you will be travelling? 

Tim:  Ah, it’s just me. 

Dolores:  Okay, so that’s one seat … economy … New York - Kennedy to Hong 

Kong Airport.   

Tim:  And how much will that be? 

Dolores  Let me see … to qualify for the discount rate, you need to stay over a 

Saturday, which you are doing … Yes, that’ll be $830. 

Tim:  Right, and does that include airport tax? 

Dolores:  No, tax is another $70 on top of that.  

Tim:  Okay. Can I book that, then?   

Dolores:  Certainly. 

Dolores:  Can I help you with anything else? 

Tim:  Yes, I’d like to book a hotel room too, for the full five nights. Could you 

check if the Regency Hotel has any rooms free?   

Dolores:  Yes, they do.  

Tim:  And is there a discount rate for conference delegates? 

Dolores:  Yes, there is. I think it’s 10% but I can check that for you.   

Tim:  Okay, do you mind if I book it provisionally for now and I’ll call you back 

later to confirm? I just need to check one or two details.     

Dolores:  That’s fine, sir. Can I help you with anything else? 

Tim:  No, that’s all for now. As I said, I’ll call you back.