英语听力精选进阶版 14820（在线收听）

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English at Work 

Episode 25: The big cheese 

Language for booking a hotel 

Narrator:  Hello again.  Things haven't been going well at Tip Top Trading. There was 

a fire in the warehouse, caused by my Mr Ingle's cigarette and now Mr 

Socrates – the big boss from America - has turned up unexpectedly.  

Mr S:  So honey, you are…? 

Anna:  Anna. I'm Anna, I work here as a sales executive. We haven't met before. 

Mr S:  We sure ain't. Looks like I've arrived just in the nick of time. 

Paul:  (Out of breath)…what's going on…..oh, Mr Socrates! Golly gosh, what an 

unexpected pleasure. 

Mr S:  Unexpected alright. Looks like this company is in a mess. 

Paul:  Err yes. It was OK when I popped out for some biscuits….erm,  would you 

like one? 

Mr S:  Biscuits?! They're cookies man. Look, now what do I have to do to get a 

triple-shot, organic, skinny cappuccino round here?  

Anna:  I'll get you one Mr Socrates. 

Mr S:  It's OK honey. I need you to book me a hotel room. You...what's your 

name again…Paul…you can fetch me one. 

Narrator:  Right Anna. Booking a room for Mr Socrates. This is something you can't 

get wrong.  

Anna:  Well I've never done it before. 

Narrator:  I'm sure you'll be OK. When you book a room, here's what you could say:  

  Hello, I'd like to check availability and prices for a room please. 

  Does the price include breakfast? 

  Are there any business facilities such as internet and wi-fi? 

  I'd like to go ahead and make the reservation please. 

Anna:  OK I'll give it a try. But where shall I look?  

Narrator:  Try searching on the internet. Look for a five-star hotel. He is a five-star 

guest after all.  Good luck. 

Anna:  Thanks. I better get back to the office and get started. 

Tom:  Hi Anna.  

Anna:  Oh hi Tom. Well done for saving Mr Ingle in that fire. You were very brave.  

Tom:  It was nothing really. So…err...what are you doing? 

Anna:   I've got to book a hotel for Mr Socrates.  

Tom:  No! You know, we must be in trouble. He never visits. 

Anna:  Really? So where shall I book him in to? 

Tom:  Well my friend runs a fantastic hotel – it's five star! It's called the Royal 

Imperial. Look, I've got his number. Give him a call, mention my name. 

You're bound to get a special rate. 

Anna:  Thanks Tom.  

Tom:  No problem. Oh but don't forget, I've heard Mr S only likes a room with a 

single bed in it. He gets spooked out if there's another empty bed. 

Anna:  Oh right. OK, I might as well give it a try. 

DIALLING NUMBER ON PHONE 

Receptionist:  Hello. Royal Imperial Hotel. 

Anna:  Oh, hello. I'd like to check availability and rates for a room. 

Receptionist:  When for? 

Anna:  For three nights from tonight. Your best room please! 

Receptionist:  All our rooms are the best! But…yes, we have one. It's ￡100 a 

night. 

Anna:  Right. I work with Tom…Tom Darcy…his friend runs the hotel. I wondered if 

you could offer me a special rate? 

Receptionist:  Tom Darcy?  No I've never heard of him. Sorry, it's still ￡100. 

Anna:  Does the price include breakfast? 

Receptionist:  Yes. We offer a full continental breakfast of toast, or bread, oh, and 

tea…or coffee….and cereal. 

Anna:  Oh. And do you have any business facilities?  

Receptionist:  Well, we've got paper and pens. 

Anna:  I was thinking, internet, wi-fi… shoe-shine?  

Receptionist:  Yes. We've got that. 

Anna:  Good. And most importantly, is this a single room? 

Receptionist:  We've only got twin rooms. 

Anna:  Twins? You've only got room for twins? 

Receptionist:  No. We could take a bed out and just leave one in, if you want? 

Anna:  Oh that would be perfect. In that case, I'd like to go ahead and make a 

reservation please. 

Receptionist:  Good. How would you like to pay?   

Narrator:  Well done Anna for booking the hotel but I have a feeling Tom's 

recommendation may not be as luxurious as he says. Let's hear the 

phrases Anna used when booking a hotel: 

   Hello, I'd like to check availability and prices for a room please. 

  Does the price include breakfast? 

  Are there any business facilities such as internet and wi-fi? 

  I'd like to go ahead and make the reservation please. 

  So the room is booked. I wonder what Mr Socrates will think of it? He's a 

particularly fussy man as we'll find out next time. Bye! 

?  Listening Challenge  

How much is the nightly rate for the hotel?  

(Answer: ￡100)