英语听力精选进阶版 15819（在线收听）

Who's the boss? 24 Oct 2013

Thu, 24 Oct 13

Who is the boss? What is the role of the business leader? One theory about management is that it should turn itself upside-down and permit those closest to the customer to dictate business decisions. From pricing, marketing and how to deal with complaints. Should staff be told what to do or should they be allowed to take decisions for themselves? Discussing this week with Evan Davis are John Timpson, Chairman Timpson Group; Nikki King, CEO Isuzu Truck UK; Sir Gerry Robinson, Chairman Moto Hospitality