瞬间秒杀听力 第636期:酒店升级（在线收听）

A: Good afternoon. What can I do for you?

B: I’d like to check in please.

I have a reservation under the name Anthony Roberts.

A: All right R.O.B.E.R.T.S...

Oh, Mr. Roberts we’ve been expecting you

and here is your keycard to the presidential suite.

B: But there must be some mistake;

my reservation was for a standard room.

A: Are you sure? Let me double check.

B: Yeah,Here, this is my confirmation number.

A: You’re right Mr. Roberts,

there seems to be a mixup,

unfortunately we’re overbooked at the moment .

B: So

A: Not to worry. We’re pleased to

offer you a complimentary upgrade.

B: Presidential suite baby!

A:下午好。我能为您做些什么?

B:我想办理住宿登记。我以安东尼的名字预订了房间

罗伯茨。

A:好的，R.O.B.E.R.T.S…罗伯茨先生，我们一直在等你，这是你总统套房的钥匙卡。

B:但一定是弄错了。我预订了一个标准间。

A:你确定吗?让我再检查一下。

B:可以，给你，这是我的确认号码。

A:你说得对，罗伯茨先生，我们有点搞错了，

很不幸，房间目前都订满了。

B:那？

A:别担心。我们很高兴为您提供免费升级服务。

B:总统套房，老天!