美国有线新闻 CNN 网购改变人们的购物方式（在线收听）

Which of these internet browsers was launched first? Internet Explorer, Mozilla, Safari, or Netscape. In 1994, the Netscape Navigator started helping people with an internet connection browse the worldwide web.

下列浏览器中哪一个是最先发布的？IE浏览器、火狐浏览器、苹果浏览器还是网景浏览器？1994年，网景导航者开始帮助有互联网连接的用户浏览全球网络。

Netscape also introduced something called SSL, Secure Sockets Layer, which became the first internet standard for protecting people's private information. This, of course, gave rise to online shopping because before SSL, people were concerned that sensitive info, like credit card numbers, wasn't safe in cyberspace.

网景还推出了安全套接层（简称SSL），这是首个保护人们个人信息的互联网标准。当然，这促进了网上购物的蓬勃发展，因为在SSL建立之前，人们担心信用卡号码等敏感信息在网络上不安全。

In fact, in Amazon's early days, folks commonly called the company to give their payment info over the phone. Though online shopping has dramatically changed how people shop in recent years, it carries an additional challenge for retailers. There are more returns of things ordered online than things bought in the store. You might be surprised at what happens when you ship something back.

事实上，在亚马逊成立初期，人们通常打电话给亚马逊，通过电话提供自已的支付信息。尽管近年来网上购物极大地改变了人们的购物方式，但这也给零售商带来了额外的挑战。与实体店的退货量相比，网购商品的退货量要高得多。你可能会对退货后发生的事情感到惊讶。