实用商务英语会话 场景56:索赔与理赔（在线收听）

Claims & Settlement

索赔与理赔

A: Have you checked how much of the contents of the damaged bales can still be used?

A:你们查过了吗?破损包中有多少货物还可以用?

B: The report said that the majority could be salvaged. About 20% can't be used or sold out. We are very anxious about it. We had counted on receiving the shipment to complete several orders.

B:检验报告说，大部分还可利用，约有20%左右不能用或无法售出，我们对此事很着急，因为我们原来指望收到这批货来履行好几批订单。

A: We understand your problem.

A:我很理解你们的困难。

B: I'm sure we can count on your support to help us to overcome the present difficulty.

B:我确信我们能得到你们的帮助来克服目前的困难。

A: What do you suggest for a settlement?

A:你建议怎样来处理这个问题?

B: We are willing to accept the shipment if you will allow a 30% reduction in price.

B:如果你方减价20%的话，我们 愿意接受这批货物。

A: Let's compromise on a 20% reduction in price on this shipment. And for your next order, we'll give you some preferential terms in addition to what you are getting from us now.

A:咱们折中好了，这批货物减价 20% ，下次你们订货时，除目前已有的条件外，我们另外再给些优惠。

B: I appreciate your quick decision, Mr. Mathew. We accept the proposal. I'm glad we have found a solution.

B:张先生，你们这么快就做出了决定，我表示赞赏，我们接受建议。很高兴，我们找到解决的办法。