沟通交流:我想把电话销户(在线收听

I'd Like to Have My Phone Disconnected.

Storyline: Jeffery is moving to another city. He makes a phone call to the telephone company, requesting his phone be disconnected.

Customer Service:Pacific Bell. May I help you?

Jefferey:I'd like to have my phone disconnected.

Customer Service:May I ask why?

Jefferey:Well, I'm graduated and am moving to California for a new job there.

Customer Service:Congratulations! 

Jefferey:Thanks.

Customer Service:All right. May I have your phone number, please?

Jefferey:Sure. My phone number is 377-765-8769.

Customer Service:And the name on the account, please?

Jefferey:My name is Jefferey Schaefer.

Customer Service:For security purposes, Mr. Schaefer, may I have your date of birth, please?

Jefferey:It's June 5, 1978.

Customer Service:Thank you. Now, when would you like it to be disconnected?

Jefferey:Tomorrow by 5:00 PM.

 Customer Service:Sure. The telephone will be disconnected at 5:00 PM tomorrow. 

 

我想把电话销户。

故事情节:杰弗里要搬到另一个城市。他给电话公司打了个电话,要求断开他的电话。

客户服务:太平洋贝尔。需要帮忙吗?

杰弗里:我想把电话销户。

客户服务:请问为什么?

杰弗里:嗯,我毕业了,要搬到加利福尼亚州找一份新工作。

顾客服务:祝贺你!

杰弗里:谢谢。

客服:好的。请告诉我你的电话号码好吗?

杰弗里:当然。我的电话号码是377-765-8769。

客户服务:请问账户上的名字是什么?

杰弗里:我叫杰弗里·谢弗。

客户服务:为了安全起见,谢弗先生,请告诉我您的出生日期好吗?

杰弗里:现在是1978年6月5日。

客服:谢谢。现在,您希望什么时候断开连接?

杰弗里:明天下午5点。

客服:当然可以。电话将于明天下午5点断开。

  原文地址:http://www.tingroom.com/lesson/rcyyhh/gtjl/539215.html