购物篇：退货（5）（在线收听）

A: I'd like to return this radio.

我想要退掉这台收音机。

B: Okay. Do you have your receipt?

好的，你有收据吗？

A: I lost it.

我丢失了收据。

B: I am sorry, but you need a receipt for a refund.

很抱歉，但是要退款你需要收据。

A: But I purchased it yesterday.

但是我昨天刚买的。

B: Perhaps you would like to talk to customer service.

也许你得和顾客服务中心说说。

A: Well, that's a start, I guess.

我猜，那是个开始。

B: They're right upstairs.

顾客服务中心就在楼上。

A: That sounds good. I'll take the escalator.

听起来不错。我会从自动扶梯上去。

B: Good luck. I hope someone can help you.

祝你好运。我希望有人能帮助你。