购物篇:退货(8)(在线收听) |
A: Hi. I want to return this radio. 你好,我想将这台收音机退掉。 B: Okay. Do you have your receipt? 好的,你有收据吗? A: I'm sorry, but I lost it. 很抱歉,我弄丢了收据。 B: I'm sorry, but store policy requires a receipt. 对不起,商店规定退货得需要收据。 A: But I bought it yesterday. 但是我昨天刚买的。 B: Maybe you can find the receipt if you look harder. 如果你努力去找找,也许能找到收据。 A: Can I talk to a supervisor? 我能和管理人说说吗? B: May I suggest customer service, upstairs? 我建议你去顾客服务中心,在楼上,如何? A: That sounds good. I'll take the elevator right now. 很好。我马上就去做电梯。 B: Good luck. 好运。 |
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