A: I need to cancel my reservation. I have personal matters that need fixing.
B: That's not a problem. Just give me your name, phone number, and date of visit.
A: Rudy Randolph, 818-555-1234, April 9 through 15.
B: I see your info here on the screen. I'll hit just one button, sir, and you're cancelled.
A: Thank you. I'm glad that wasn't too much of a bother.
B: It's a pleasure.
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