A: How may I help you?
B: I need to return these books.
A: What happened to this one?
B: The cover came off.
A: You’re going to need to pay for the damage.
B: How much are you talking?
A: It’s going to be $5.
B: That’s not bad at all.
A: It really isn’t.
B: Here you go.
A: Thank you very much.
B: You’re welcome. Have a nice day.
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