A: I had some concerns about the pool and Jacuzzi area and would like to speak with someone.
B: I can help you with that. What are you having problems with?
A: I live right next to the pool, and late at night it is really noisy out there!
B: There is not supposed to be anyone in the pool area after ten o’clock at night. Are you noticing people out there any later?
A: I’ve heard people out there at one in the morning!
B: Did you contact anyone?
A: No, I just waited until now to tell you.
B: I will give you the direct line to call to report this when it is happening
A: I appreciate your help.
B: You are welcome. Evidently a few people need some reminders.
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