万花筒 2008-06-20&-06-21 世界第一，全自动化餐馆（在线收听）

-Hello, can I have a table for one please.

-Sure, no problem.

-Thank you very much.

That was Sonia, and she's pretty much the last staff member I will be seeing at the Baggers restaurant in Nuremberg. Inside, its pots, cups and bottles on a roller-coaster ride. The owners say they've designed what they believe is the world's first fully automated food ordering and delivery system. Here's how it works.

Let's just see what we will have today, why not a steak? And we are ready to go. And that sets these guys in motion. A little sauce, some salad, then they put it into this specially-designed, well, let's just call it a food sled. And it's off to the races, straight to my table.

"This out of here, ready to eat." Easy enough, most customers tell us they came for the entertainment value.

I've never seen anything like this before, this woman says, I think it's really funny.

It makes eating an adventure, he says, certainly something totally different.

But the restaurant's creator says what looks like a cute gimmick makes pretty good business sense as well.

In a fast food restaurant, imagine customers don't have to go to the counter, Michael Mack says, you don't need an employee to take orders or for the payment process, and then the food just slides to the table. It all becomes much more efficient with less staff. Efficiency is what it's all about. No waiters, and of course, no tip.

Fred Pleitgen CNN, Nuremberg, Germany.