A: Hi, may I speak to Ryan, please? B: This is Ryan you are speaking with. What can I do for you? A: Hi, Ryan, this is Malia, and I will not be coming to work today. B: What is wrong with you? A: I have really bad poison oak and cant stop itching. B:...
A: Good morning, is this Ryan? B: You are speaking with Ryan. How can I help you? A: Ryan, this is Malia, and I need to call in sick today. B: What seems to be the problem? A: I went hiking and have terrible poison oak. B: When did you get that? A: I...
A: I am dropping off my prescription to get it filled. B: You can come back in twenty minutes, and it will be ready. A: If I couldnt wait, could the prescription be mailed to me? B: Yes, you can have it delivered or filled at any location in our HMO....
A: I am here to get my prescription filled. B: Your prescription will be ready in twenty minutes. A: Do you ever deliver prescriptions by mail? B: Yes, in fact, you can renew this prescription over the Internet and have it delivered to your home. A:...
A: I need to get my prescription filled. B: You may pick it up in twenty minutes. A: If I wanted to, could I have it mailed to me? B: Yes, and you can renew this prescription by phone. A: Are there any special instructions about this medication? B: T...
A: Hi, I think I was supposed to call for my test results today. B: If you go onto our website and put in your password, you can access your test results. A: Are you saying that there werent any problems? B: I will always have you come in for a discu...
A: Hello, could you tell me my test results? B: Your results are posted on the website. Just put in your password and you can see the exact numbers. A: Are you saying that all my results were normal? B: We always contact you by phone to come in if th...
A: Hi, I was wondering if you have my test results in. B: I didnt see anything out of the ordinary, but I want you to log onto our website for a printout of all of the details. A: So, basically, I am OK? B: If there were any major problems, I would a...
A: Can you help me find a lotion for a problem I am having? B: Thats what I am here for. What questions can I answer for you? A: I have poison oak, and I need help with the rash that wont stop itching. B: The best product is Technu, and you can buy e...
A: I need help picking out a lotion. B: It would be my pleasure to help you. What do you need help with? A: I picked up some poison oak while hiking, and I cant stop itching. B: We have Technu, and it is available in lotion or cream. A: Do you find t...
