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When youre helping a caller on the phone, unexpected things can happen. You might need to get some additional information from another source or have the caller to speak to someone else. Or, there may be some interference with the telephone connectio...
This is the first in a two-part Business English Pod lesson on dealing with telephone inquiries. Its natural to feel a little nervous when answering questions on the phone, especially when youre using a different language. You cant see the other pers...
[00:11.21]1.Dean,have you got a moment? [00:13.66]Sure. Im on my way home. [00:15.93]Im working on a scheme to attract younger customers. [00:19.98]To the restaurant? Yes. [00:22.05]2.Hm. Youth Market Trends in the Dining Industry. [00:27.09]I beg yo...